[nfbwatlk] A Molehill Turned into A Mountain?

[Carl Jarvis]

There may be a breath of fresh air here.  If indeed Kay had her cane tucked 
in her cart and it was not noticed by the employee, then it proves that one 
does not have to be blind to receive rude treatment at the hands of 
untrained, unsupervised and unkind clerks.
As I age, I notice that I have become less tolerant of crude, rude behavior. 
While I believe that retail clerks are terribly underpaid, and I loudly 
advocate for a much higher wage minimum, nonetheless they took the job, and 
they accepted the lousy pay.  So I expect them to treat me exactly as I 
treat them.  With dignity and respect.  If they can't do that, then I will 
tell them, and their boss.
In our work, Cathy and I travel around 4 counties.  We eat in many different 
towns and in many different restaurants.  There are several eateries that we 
will never return to because of the rude or indifferent service.  But in 
every case we make certain that the owners or managers know why we are not 
returning.  If we don't speak up, how can we expect them to make 
improvements?  But I rarely have felt that the poor treatment we received 
was due to my blindness.

Carl Jarvis