[nfbwatlk] Target thinks blindness is a laughing matter:

Lauren Merryfield lauren1 at catliness.com
Fri Jan 4 00:29:54 CST 2008


Hi,
I still think letters would be a good idea.  Just letting it go makes it 
seem like we condone that rude behavior.
Thanks
Lauren
----- Original Message ----- 
From: "Mike Freeman" <k7uij at panix.com>
To: "NFB of Washington Talk Mailing List" <nfbwatlk at nfbnet.org>
Sent: Thursday, January 03, 2008 9:36 PM
Subject: Re: [nfbwatlk] Target thinks blindness is a laughing matter:


> Jedi:
>
> My problem is that, frankly put, I think sensitivity training is a whole
> lot of dinosaur kaka! It makes everyone feel good and pretend like
> they've accomplished something when in reality all anyone has done is to
> flap his/her gums a bit and to draw atention to the fact that one
> ultimately feels one is owed better treatment as a disabled person than
> one might get if one were not disabled.
>
> How much better it would be were one to simply say that an incident of
> rudeness occurred and that this doesn't do much for the store's bottom
> line. Leave disability out of it!
>
> AS I say, I think sensitivity training and the like is in the same
> category as using cutesy phrases such as "differently-abled". Gag me
> with a spoon!
>
> You could be right and I could be wrong; there could be a pervasive
> problem of not viewing disabled persons as valued customers, a la
> Denny's and black persons. But I doubt it. And whereas there are
> specific laws one can use to ream Denny's posterior over viz. their
> treatment of blacks, about the only applicable statute here is ADA Title
> III and that kind of indirectly.
>
> I realize that people are itching for a good fight. But let's pick
> something with a little more legal umph behind it, shall we?
>
> Mike
>
>  ----- Original Message ----- 
>  From: Jedi
>  To: 'NFB of Washington Talk Mailing List'
>  Sent: Thursday, January 03, 2008 7:48 PM
>  Subject: Re: [nfbwatlk] Target thinks blindness is a laughing matter:
>
>
>  Mike,
>
>  It seems to me, and maybe I'm wrong, that this is really a portion of
> a
>  laundry list of issues with Target. Yeah, we're currently dealing with
> their
>  lack of web accessibility, but I'm thinking that the fight over web
> access
>  and what happened to Kay are two symptoms of the fact that, as Kay
>  explained, there's no sensitivity training or education for Target and
> its
>  employees regarding blindness. That being said, I do think that there
> is
>  something that we can do to prevent further incidents toward other
> blind
>  people, and it doesn't have to be a long drawn out process or bloody
>  protest/press cutting. I think that Kris has the right idea about
> writing a
>  letter and offering to gently educate via the distribution of NFB
>  literature. Granted, I know that Target is a much bigger entity than
> just
>  the North Gate store, but it might just be a step in the right
> direction. Am
>  I making sense? If nothing else, such a presence will offer the
> Seattle
>  chapter an opportunity to meet and greet the general public, who will
>  undoubtedly; make up that store's potential hiring pool at some point.
>
>  Respectfully,
>  Jedi
>
>  -----Original Message-----
>  From: nfbwatlk-bounces at nfbnet.org [mailto:nfbwatlk-bounces at nfbnet.org]
> On
>  Behalf of Mike Freeman
>  Sent: Thursday, January 03, 2008 7:25 PM
>  To: NFB of Washington Talk Mailing List
>  Subject: Re: [nfbwatlk] Target thinks blindness is a laughing matter:
>
>  Fellow listers:
>
>  I realize that Kay is mightily perturbed over this whole incident. Who
>  can blame her? But let's get the emotion out of the discussion and
> look
>  at this logically in light of NFB philosophy and in light of what
> might
>  be effective. I realize that what I say next may not go down well with
>  some of you. So be it; you elected me to lead and you have the power
> of
>  the vote; my term is up this year. (grin)
>
>  First, let's consider Lisa's suggestion that we go to the press
>  concerning this incident. If Kay were sighted, would this incident
> have
>  been worthy of press notice? I submit that the answer is a resounding
>  NO! The press wouldn't give the time of day to someone who issued a
>  press release saying they were laughed at or treated rudely at a
> store.
>  The general response would be: if you don't like it, shop elsewhere!
>  Then if this is true and given that we of NFB wish to be integrated
> into
>  society on the basis of equality with the sighted and if we maintain
>  that blindness is just another characteristic with which we must live
>  and is nnot much more than a nuisance, do we *really* wish to be
> treated
>  differentially with respect to blindness? I submit that the answer to
>  this question, too, is a resounding NO. I further submit that
>  complaining to the press about this would play on the sympathy card
> and
>  in the end would accomplish a purpose quite contrary to that which we
>  all want -- to be treated the same as everyone else. So I believe that
>  trying to arrange a protest or get pres coverage of this incident is
>  counterproductive at best.
>
>  Now let's consider how effective a boycott might be. Yes, I know; we
> all
>  grew up with knowledge of the glory days of civil rights when
>  African-americans boycotted busses and other services. But in the
>  instances where such boycotts were effective, African-americans were a
>  majority of the customers of the entities being boycotted. That is not
>  the situation here. Target has revenues of over $2 billion a year; any
>  boycott we might arrange would be a drop -- not just in a bucket but
> in
>  a thimble -- compared to this revenue. So it would be like spitting
> into
>  the wind. It would be wasted effort. WE have enough discrimination
>  problems so that we don't need to scatter our shots on ventures that
> are
>  not likely to be effective.
>
>  The one possible way I can see to protest Kay's treatment would be for
>  her to file a complaint with the U.s. Department of Justice under
> Title
>  III of the ADA alleging that she didn't receive reasonable
>  accommodations in gaining access to the menu. But this is a long,
>  drawn-out process and, I submit, not worth the bother.
>
>  Am I saying that what happened to Kay was right? Of course not. Is it
> of
>  sufficient gravity to make a Federal case out of? I don't think so.
>  There's a lot in life that isn't right. But sometimes the best thing
> to
>  do is to ignore it or, in this case, take one's business to a
> different
>  store.
>
>  The Serenity Prayer applies in spades!
>
>  Now I'll put on my fire-resistant suit. <g>
>
>  Mike Freeman, President
>  NFB of Washington
>
>    ----- Original Message ----- 
>    From: Owenblue2 at aol.com
>    To: nfbwatlk at nfbnet.org
>    Sent: Wednesday, January 02, 2008 11:43 PM
>    Subject: Re: [nfbwatlk] Target thinks blindness is a laughing
> matter:
>
>
>    Ok; let's see how much they laugh if we boycott their stores and
> Pizza
>  Hut
>    as well. I think you should go to the press. I am furious and mad as
> a
>  hornet!
>    How dare they treat you this way!
>
>    Whatever you decide to do I support you all the way.
>
>    Lisa Owen
>
>
>
>    **************************************See AOL's top rated recipes
>    (http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004)
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>
>
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