[nfbwatlk] Target thinks blindness is a laughing matter:

[Lauren Merryfield]

Hi,
Yeah, it makes me mad, too.  Too lazy to read.
Thanks
Lauren
----- Original Message ----- 
From: "KAYE KIPP" <kkipp123 at msn.com>
To: "NFB of Washington Talk Mailing List" <nfbwatlk at nfbnet.org>
Sent: Tuesday, January 01, 2008 8:11 PM
Subject: Re: [nfbwatlk] Target thinks blindness is a laughing matter:


> This makes me mad.  I'd splat it all over everywhere and anywhere.
>
> Kaye
> ----- Original Message ----- 
> From: <noaprlfoo at aol.com>
> To: <nfbwatlk at nfbnet.org>
> Sent: Tuesday, January 01, 2008 7:50 PM
> Subject: [nfbwatlk] Target thinks blindness is a laughing matter:
>
>
>> ????? On Saturday I went into the North gate Target store to do some
>> shopping, and afterward I went to their restaurant to get a bite. I asked
>> the woman to please read me the menu as I could not see well enough to
>> read it. She looked at me, then up at the menu, and?at back at me. She
>> began to laugh very loudly? "Ha Ha Ha". ?I was shocked and I just stared
>> at her. When I asked her why she laughed at me she replied? "Well, the
>> menu is so big, Why don't you tell me what you want". When I repeated,
>> "you laughed at me" , she said?"Not really". I was embarrassed, and
>> shocked, I turned and walked away to find a manager.???
>> ????? Another associate got a manager right away without asking me any
>> questions. A young man came over to me "Can I help you?". I told?him that
>> one of his associates had laughed at me. He asked me where and how it
>> happened. I told him how she laughed and declined to read me the menu. 
>> His
>> response was "I'm sorry that happened to you, I will have a talk with
>> her". I replied " You'll have a talk with her?". "Yes, I will talk with
>> her".? I?said "don't you have sensitivity training here?" he replied "No
>> we're too cheap". He again assured me that he would have a talk with her.
>> When I asked him what that meant, he told me that all he could do was 
>> talk
>> to her. That he could not be physical with her, could not talk to her?in
>> front of others, doc her wages, or shorten her hours, none of which I had
>> asked about.?He showed no understanding for the distress I was under. I
>> realized that talking?with him would not get me anywhere, nor would it
>> affect change. When asked he provided me with!
>> store and corporate contact information, as well as his first name and 
>> the
>> associates first name. He told me that if I talked "to corporate long
>> enough" that I would probably get a gift certificate.?He then said "It's
>> to bad I can't talk to her in front of you.....a kind of eye for an eye
>> type of thing". I told him it wasn't about that.
>> ???????What I wanted to do was to prevent further incidents and to make
>> people aware so that others with disabilities would not be embarrassed
>> when asking for basic assistance. I left with the impression that Target,
>> or at least the North gate Target, believes that it is alright to laugh 
>> at
>> reasonable requests?from customers with disabilities and to make 
>> them?feel
>> they cause trouble and inconvenience. The Target store displays the Pizza
>> Hut logo, and serves Pizza Hut products, I wonder how Pizza Hut would 
>> feel
>> about having it's name associated with the behavior of these Target
>> employees,?do you think I should contact Pizza Hut?as well?. I welcome 
>> any
>> suggestions or comments on how to pursue this.
>>
>> Kay Burrows, Secretary Seattle chapter???
>> ________________________________________________________________________
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