[nfbwatlk] Target thinks blindness is a laughing matter:

[Alco Canfield]

Hi, everyone,

I wonder if the woman laughed out of nervousness.  Perhaps she has never met
a blind person.  It has been my experience that some people are just at a
total loss.  

Menus sometimes are big, so I usually try to have a server read me the
categories and I pick one.  

Sounds like we need to get that braille/large print menu project running
again.

I am so sorry you had this bad experience, Kay.  

Alco 

-----Original Message-----
From: nfbwatlk-bounces at nfbnet.org [mailto:nfbwatlk-bounces at nfbnet.org] On
Behalf Of KAYE KIPP
Sent: Tuesday, January 01, 2008 9:34 PM
To: NFB of Washington Talk Mailing List
Subject: Re: [nfbwatlk] Target thinks blindness is a laughing matter:

Yeah.  I suppose you're right, but it torks me off.

Kaye
----- Original Message -----
From: "Mike Freeman" <k7uij at panix.com>
To: "NFB of Washington Talk Mailing List" <nfbwatlk at nfbnet.org>
Sent: Tuesday, January 01, 2008 9:29 PM
Subject: Re: [nfbwatlk] Target thinks blindness is a laughing matter:


> The only thing that one can really get 'em on is an ADA Title III
> violation for not reading her the menu.
>
> Personally, I just wouldn't shop at that Target store.
>
> Mike
>
>  ----- Original Message ----- 
>  From: KAYE KIPP
>  To: NFB of Washington Talk Mailing List
>  Sent: Tuesday, January 01, 2008 8:11 PM
>  Subject: Re: [nfbwatlk] Target thinks blindness is a laughing matter:
>
>
>  This makes me mad.  I'd splat it all over everywhere and anywhere.
>
>  Kaye
>  ----- Original Message ----- 
>  From: <noaprlfoo at aol.com>
>  To: <nfbwatlk at nfbnet.org>
>  Sent: Tuesday, January 01, 2008 7:50 PM
>  Subject: [nfbwatlk] Target thinks blindness is a laughing matter:
>
>
>  > ????? On Saturday I went into the North gate Target store to do some
>  > shopping, and afterward I went to their restaurant to get a bite. I
> asked
>  > the woman to please read me the menu as I could not see well enough
> to
>  > read it. She looked at me, then up at the menu, and?at back at me.
> She
>  > began to laugh very loudly? "Ha Ha Ha". ?I was shocked and I just
> stared
>  > at her. When I asked her why she laughed at me she replied? "Well,
> the
>  > menu is so big, Why don't you tell me what you want". When I
> repeated,
>  > "you laughed at me" , she said?"Not really". I was embarrassed, and
>  > shocked, I turned and walked away to find a manager.???
>  > ????? Another associate got a manager right away without asking me
> any
>  > questions. A young man came over to me "Can I help you?". I told?him
> that
>  > one of his associates had laughed at me. He asked me where and how
> it
>  > happened. I told him how she laughed and declined to read me the
> menu. His
>  > response was "I'm sorry that happened to you, I will have a talk
> with
>  > her". I replied " You'll have a talk with her?". "Yes, I will talk
> with
>  > her".? I?said "don't you have sensitivity training here?" he replied
> "No
>  > we're too cheap". He again assured me that he would have a talk with
> her.
>  > When I asked him what that meant, he told me that all he could do
> was talk
>  > to her. That he could not be physical with her, could not talk to
> her?in
>  > front of others, doc her wages, or shorten her hours, none of which
> I had
>  > asked about.?He showed no understanding for the distress I was
> under. I
>  > realized that talking?with him would not get me anywhere, nor would
> it
>  > affect change. When asked he provided me with!
>  > store and corporate contact information, as well as his first name
> and the
>  > associates first name. He told me that if I talked "to corporate
> long
>  > enough" that I would probably get a gift certificate.?He then said
> "It's
>  > to bad I can't talk to her in front of you.....a kind of eye for an
> eye
>  > type of thing". I told him it wasn't about that.
>  > ???????What I wanted to do was to prevent further incidents and to
> make
>  > people aware so that others with disabilities would not be
> embarrassed
>  > when asking for basic assistance. I left with the impression that
> Target,
>  > or at least the North gate Target, believes that it is alright to
> laugh at
>  > reasonable requests?from customers with disabilities and to make
> them?feel
>  > they cause trouble and inconvenience. The Target store displays the
> Pizza
>  > Hut logo, and serves Pizza Hut products, I wonder how Pizza Hut
> would feel
>  > about having it's name associated with the behavior of these Target
>  > employees,?do you think I should contact Pizza Hut?as well?. I
> welcome any
>  > suggestions or comments on how to pursue this.
>  >
>  > Kay Burrows, Secretary Seattle chapter???
>  >
> ________________________________________________________________________
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>
>
>
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