[nfbwatlk] Target thinks blindness is a laughing matter:
Mike Freeman
k7uij at panix.com
Tue Jan 1 23:29:08 CST 2008
The only thing that one can really get 'em on is an ADA Title III
violation for not reading her the menu.
Personally, I just wouldn't shop at that Target store.
Mike
----- Original Message -----
From: KAYE KIPP
To: NFB of Washington Talk Mailing List
Sent: Tuesday, January 01, 2008 8:11 PM
Subject: Re: [nfbwatlk] Target thinks blindness is a laughing matter:
This makes me mad. I'd splat it all over everywhere and anywhere.
Kaye
----- Original Message -----
From: <noaprlfoo at aol.com>
To: <nfbwatlk at nfbnet.org>
Sent: Tuesday, January 01, 2008 7:50 PM
Subject: [nfbwatlk] Target thinks blindness is a laughing matter:
> ????? On Saturday I went into the North gate Target store to do some
> shopping, and afterward I went to their restaurant to get a bite. I
asked
> the woman to please read me the menu as I could not see well enough
to
> read it. She looked at me, then up at the menu, and?at back at me.
She
> began to laugh very loudly? "Ha Ha Ha". ?I was shocked and I just
stared
> at her. When I asked her why she laughed at me she replied? "Well,
the
> menu is so big, Why don't you tell me what you want". When I
repeated,
> "you laughed at me" , she said?"Not really". I was embarrassed, and
> shocked, I turned and walked away to find a manager.???
> ????? Another associate got a manager right away without asking me
any
> questions. A young man came over to me "Can I help you?". I told?him
that
> one of his associates had laughed at me. He asked me where and how
it
> happened. I told him how she laughed and declined to read me the
menu. His
> response was "I'm sorry that happened to you, I will have a talk
with
> her". I replied " You'll have a talk with her?". "Yes, I will talk
with
> her".? I?said "don't you have sensitivity training here?" he replied
"No
> we're too cheap". He again assured me that he would have a talk with
her.
> When I asked him what that meant, he told me that all he could do
was talk
> to her. That he could not be physical with her, could not talk to
her?in
> front of others, doc her wages, or shorten her hours, none of which
I had
> asked about.?He showed no understanding for the distress I was
under. I
> realized that talking?with him would not get me anywhere, nor would
it
> affect change. When asked he provided me with!
> store and corporate contact information, as well as his first name
and the
> associates first name. He told me that if I talked "to corporate
long
> enough" that I would probably get a gift certificate.?He then said
"It's
> to bad I can't talk to her in front of you.....a kind of eye for an
eye
> type of thing". I told him it wasn't about that.
> ???????What I wanted to do was to prevent further incidents and to
make
> people aware so that others with disabilities would not be
embarrassed
> when asking for basic assistance. I left with the impression that
Target,
> or at least the North gate Target, believes that it is alright to
laugh at
> reasonable requests?from customers with disabilities and to make
them?feel
> they cause trouble and inconvenience. The Target store displays the
Pizza
> Hut logo, and serves Pizza Hut products, I wonder how Pizza Hut
would feel
> about having it's name associated with the behavior of these Target
> employees,?do you think I should contact Pizza Hut?as well?. I
welcome any
> suggestions or comments on how to pursue this.
>
> Kay Burrows, Secretary Seattle chapter???
>
________________________________________________________________________
> More new features than ever. Check out the new AOL Mail ! -
> http://webmail.aol.com
>
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> nfbwatlk at nfbnet.org
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The only thing that one can really get 'em on is an ADA Title III violation for not reading her the menu.
Personally, I just wouldn't shop at that Target store.
Mike
----- Original Message -----
From:
mailto:kkipp123 at msn.com KAYE KIPP
To:
mailto:nfbwatlk at nfbnet.org NFB of Washington Talk Mailing List
Sent:
Tuesday, January 01, 2008 8:11 PM
Subject:
Re: [nfbwatlk] Target thinks blindness is a laughing matter:
This makes me mad. I'd splat it all over everywhere and anywhere.
Kaye
----- Original Message -----
From: < mailto:noaprlfoo at aol.com noaprlfoo at aol.com
>
To: < mailto:nfbwatlk at nfbnet.org nfbwatlk at nfbnet.org
>
Sent: Tuesday, January 01, 2008 7:50 PM
Subject: [nfbwatlk] Target thinks blindness is a laughing matter:
> ????? On Saturday I went into the North gate Target store to do some
> shopping, and afterward I went to their restaurant to get a bite. I asked
> the woman to please read me the menu as I could not see well enough to
> read it. She looked at me, then up at the menu, and?at back at me. She
> began to laugh very loudly? "Ha Ha Ha". ?I was shocked and I just stared
> at her. When I asked her why she laughed at me she replied? "Well, the
> menu is so big, Why don't you tell me what you want". When I repeated,
> "you laughed at me" , she said?"Not really". I was embarrassed, and
> shocked, I turned and walked away to find a manager.???
> ????? Another associate got a manager right away without asking me any
> questions. A young man came over to me "Can I help you?". I told?him that
> one of his associates had laughed at me. He asked me where and how it
> happened. I told him how she laughed and declined to read me the menu. His
> response was "I'm sorry that happened to you, I will have a talk with
> her". I replied " You'll have a talk with her?". "Yes, I will talk with
> her".? I?said "don't you have sensitivity training here?" he replied "No
> we're too cheap". He again assured me that he would have a talk with her.
> When I asked him what that meant, he told me that all he could do was talk
> to her. That he could not be physical with her, could not talk to her?in
> front of others, doc her wages, or shorten her hours, none of which I had
> asked about.?He showed no understanding for the distress I was under. I
> realized that talking?with him would not get me anywhere, nor would it
> affect change. When asked he provided me with!
> store and corporate contact information, as well as his first name and the
> associates first name. He told me that if I talked "to corporate long
> enough" that I would probably get a gift certificate.?He then said "It's
> to bad I can't talk to her in front of you.....a kind of eye for an eye
> type of thing". I told him it wasn't about that.
> ???????What I wanted to do was to prevent further incidents and to make
> people aware so that others with disabilities would not be embarrassed
> when asking for basic assistance. I left with the impression that Target,
> or at least the North gate Target, believes that it is alright to laugh at
> reasonable requests?from customers with disabilities and to make them?feel
> they cause trouble and inconvenience. The Target store displays the Pizza
> Hut logo, and serves Pizza Hut products, I wonder how Pizza Hut would feel
> about having it's name associated with the behavior of these Target
> employees,?do you think I should contact Pizza Hut?as well?. I welcome any
> suggestions or comments on how to pursue this.
>
> Kay Burrows, Secretary Seattle chapter???
> ________________________________________________________________________
> More new features than ever. Check out the new AOL Mail ! -
> http://webmail.aol.com http://webmail.aol.com
>
--------------------------------------------------------------------------------
> _______________________________________________
> nfbwatlk mailing list
> mailto:nfbwatlk at nfbnet.org nfbwatlk at nfbnet.org
> http://www.nfbnet.org/mailman/listinfo/nfbwatlk http://www.nfbnet.org/mailman/listinfo/nfbwatlk
>
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