[nfbwatlk] restaurant rudeness

[Gloria Whipple]

I sure hope she doesn't! 

-----Original Message-----
From: nfbwatlk-bounces at nfbnet.org [mailto:nfbwatlk-bounces at nfbnet.org] On
Behalf Of KAYE KIPP
Sent: Monday, February 11, 2008 8:48 AM
To: NFB of Washington Talk Mailing List
Subject: Re: [nfbwatlk] restaurant rudeness

Well, I could get busted for this, but darn it.  I think people ought to
learn a little self advocacy before calling in the troupes, so to speak. 
and I don't think she has a chance to win a suit over this.

Kaye
----- Original Message -----
From: "Lauren Merryfield" <lauren1 at catliness.com>
To: "NFB of Washington Talk Mailing List" <nfbwatlk at nfbnet.org>
Sent: Sunday, February 10, 2008 7:56 PM
Subject: Re: [nfbwatlk] restaurant rudeness


> Hi,
> I think that whether Alice was using a cane or not is a good question.
> Sometimes people who still have quite a bit of sight, who dn't carry a 
> cane,
> don't "look blind" so they might not be treated well.
> Thanks
> Lauren
> ----- Original Message ----- 
> From: "Mary Ellen" <gabias at telus.net>
> To: "'NFB of Washington Talk Mailing List'" <nfbwatlk at nfbnet.org>
> Sent: Sunday, February 10, 2008 7:24 AM
> Subject: [nfbwatlk] restaurant rudeness
>
>
> This suit bothers me. I certainly believe the restaurant workers were out 
> of
> line being rude to the woman, they should never be rude to anybody. 
> However,
> is it really the stuff of lawsuits?
> If the woman prevails, what sort of training will restaurant workers
> receive? Sometimes people who have received "sensitivity training" are
> harder to deal with than the untrained masses. They think they know the
> rules, and they're afraid of making a mistake, so they run the "now I'm
> dealing with a blind oopps, visually impaired, oops visually challenged,
> person" tape. Airline employees have all been "trained" and look what that
> often gets us. It's the culture of condescention I want to avoid. I'm 
> tough
> enough to deal with garden variety rudeness.
>
> If the same thing happened to any of us with Federation experience, I 
> doubt
> it would have gotten to this level. We would have talked to the person who
> was rude, and, if that hadn't worked, we would have taken it up with the
> manager. I wonder if the staff knew she was blind. Was she carrying a 
> cane?
> Of course, she has a perfect right not to carry one, but it is often 
> easier
> to be believed when you do. I find that people who are blind with some
> vision often have more trouble with this sort of thing than people who are
> totally blind.
> I've sometimes had trouble getting the total menu of a fast food place 
> read
> to me, especially when the restaurant is crowded and employees are rushing
> to serve a lot of customers in a short time. Perhaps I'm too willing to be
> walked on, but sometimes I am willing to accept the Reader's Digest 
> version
> of a menu if it's clear to me that workers are being run off their feet.
> I've also told staff they're being rude if I think they are. Being 
> somewhat
> older gives me an advantage here. I could easily be the mother of the 
> people
> behind the counter, so I can talk to them in that "Mom voice." It 
> generally
> intimidates all teenagers except my own.
>
> Mary Ellen
>
>
>
>
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