[nfbwatlk] Fw: Information regarding the JAWS 9 SMA shipment in theUnited States

[Mike Freeman]

----- Original Message ----- 
From: David Andrews
To: blindtlk at nfbnet.org ; promotion-technology at nfbnet.org ; 
trainer-talk at nfbnet.org ; nfb-db at nfbnet.org ; nfbcs at nfbnet.org ; 
gui-talk at nfbnet.org ; nabs-l at nfbnet.org
Sent: Sunday, November 25, 2007 6:58 PM
Subject: [Promotion-technology] Information regarding the JAWS 9 SMA 
shipment in theUnited States



>
>All,
>
>Shortly after the JAWS 9 SMA shipments were mailed in the United 
>States,
>it was discovered that a high percentage of them may fail during the
>install process. As a result, we have taken steps to do a second
>shipment this coming week for all customers scheduled to receive this
>SMA package. If you or someone you know receives their SMA product and
>is experiencing any problems installing, we request that they simply
>discard that CD as a second CD will be arriving within the next 7 to 10
>days.
>
>The second packages being mailed out will contain an indication on the
>outside of the package in braille that says "Replacement CD". We are
>also having this entered on the mailing label and when you open the
>Replacement CD package, there will be a print and braille note
>explaining the second delivery.
>
>For customers outside of the United States, we have worked with the
>distributors to prevent the first shipment so you should be getting one
>mailing in the next 7 to 10 days. It will also include the text
>"Replacement CD" in both braille and print on the outside. These
>international packages will not include the note inside since this
>should be the first and only SMA package you received.
>
>We apologize for any confusion or inconvenience this may cause. If
>necessary, we will post updated information this coming week on our 
>Home
>Page at www.freedomscientific.com.
>
>As a reminder, the release version is currently posted on the Freedom
>Scientific Web Site and available for all to download and install now.
>
>Kind Regards,
>
>Eric Damery
>
>Vice President
>
>Product Management Software
>
>Freedom Scientific, Inc.

_______________________________________________
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Promotion-technology at nfbnet.org
http://www.nfbnet.org/mailman/listinfo/promotion-technology
-------------- next part --------------
----- Original Message -----
From:
mailto:dandrews at visi.com David Andrews
To:
mailto:blindtlk at nfbnet.org blindtlk at nfbnet.org
; mailto:promotion-technology at nfbnet.org promotion-technology at nfbnet.org
; mailto:trainer-talk at nfbnet.org trainer-talk at nfbnet.org
; mailto:nfb-db at nfbnet.org nfb-db at nfbnet.org
; mailto:nfbcs at nfbnet.org nfbcs at nfbnet.org
; mailto:gui-talk at nfbnet.org gui-talk at nfbnet.org
; mailto:nabs-l at nfbnet.org nabs-l at nfbnet.org
Sent:
Sunday, November 25, 2007 6:58 PM
Subject:
[Promotion-technology] Information regarding the JAWS 9 SMA shipment in theUnited States
>
>All,
>
>Shortly after the JAWS 9 SMA shipments were mailed in the United States,
>it was discovered that a high percentage of them may fail during the
>install process. As a result, we have taken steps to do a second
>shipment this coming week for all customers scheduled to receive this
>SMA package. If you or someone you know receives their SMA product and
>is experiencing any problems installing, we request that they simply
>discard that CD as a second CD will be arriving within the next 7 to 10
>days.
>
>The second packages being mailed out will contain an indication on the
>outside of the package in braille that says "Replacement CD". We are
>also having this entered on the mailing label and when you open the
>Replacement CD package, there will be a print and braille note
>explaining the second delivery.
>
>For customers outside of the United States, we have worked with the
>distributors to prevent the first shipment so you should be getting one
>mailing in the next 7 to 10 days. It will also include the text
>"Replacement CD" in both braille and print on the outside. These
>international packages will not include the note inside since this
>should be the first and only SMA package you received.
>
>We apologize for any confusion or inconvenience this may cause. If
>necessary, we will post updated information this coming week on our Home
>Page at http://www.freedomscientific.com www.freedomscientific.com
.
>
>As a reminder, the release version is currently posted on the Freedom
>Scientific Web Site and available for all to download and install now.
>
>Kind Regards,
>
>Eric Damery
>
>Vice President
>
>Product Management Software
>
>Freedom Scientific, Inc.
_______________________________________________
Promotion-technology mailing list
mailto:Promotion-technology at nfbnet.org Promotion-technology at nfbnet.org
http://www.nfbnet.org/mailman/listinfo/promotion-technology http://www.nfbnet.org/mailman/listinfo/promotion-technology