[nfb-talk] QVC

[Constance Canode]

use QVC all the time and have no difficulty at all.  Also, there is a place where you can pay what you want.  It is labeled other amount and you can check it and then in the edit box type what you want.  I hav eno vision and have absolutely no difficulty with any part of the QVC site including the set-up to pay bills and have been doing so ever since they first began the on-line bill payment method.  It is a very accessbile site if you take the time and the patience to initially figure things out.  It then becomes as simple as eating a piece of cake.
Connie Canode
At 04:27 PM 1/24/2008, you wrote:
Hi there,
I have an account with QVC where I am being told they can't help you pay the
account on line.
I find the site dreadful to use.
I am asking them to go on line with me and tell me with the edit boxes what
to put in.
When I use my jaws to see if I can figure out what is next, I am jumped out
of the system.
I am told QVC doesn't have the set up to help me out.
I shared that one of the ladies on a Saturday helped me with getting my
account set up and we paid a bill.
Also when you get to the area to pay a bill, you can only pay either the
amount requested or the full payment.
Why can't you pay what you know you can pay.
I have even asked to speak to a supervisor where they say their computers
are the same.
Is it possible for us to get started asking them to change the site for us
to be able to pay our bills on line?
I am asked why I don't have my bank doing this for me.
Or I am asked when will a sighted person come to your home?
Thanks for any help you can give me.
--Dar
http://www.mypowermall.com/biz/home/5779 www.mypowermall.com/biz/home/5779
Every Saint has a past
Every Sinner has a future
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