[nfb-talk] Captchas, a growing problem

[Jennifer Aberdeen]

Yes, the problem was with the same website.

Jen
----- Original Message ----- 
From: "Aaron Cannon" <cannona at fireantproductions.com>
To: "NFB Talk Mailing List" <nfb-talk at nfbnet.org>
Sent: Tuesday, September 11, 2007 6:33 PM
Subject: Re: [nfb-talk] Captchas, a growing problem


> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: RIPEMD160
>
> Hi Jen.
>
> Do you mean that you had this problem with the same web site, or just in
> general?
>
> Thanks.
>
> Aaron
>
> - --
> Skype: cannona
> MSN/Windows Messenger: cannona at hotmail.com (don't send email to the 
> hotmail
> address.)
> - ----- Original Message -----
> From: "Jennifer Aberdeen" <freespirit328 at gmail.com>
> To: "NFB Talk Mailing List" <nfb-talk at nfbnet.org>
> Sent: Tuesday, September 11, 2007 3:40 PM
> Subject: Re: [nfb-talk] Captchas, a growing problem
>
>
>> Aaron,
>>
>> I can't offer much help with this, but I wanted to mention that I had 
>> this
>> same problem. It is very, very frustrating!
>>
>> Jen
>> ----- Original Message -----
>> From: "Aaron Cannon" <cannona at fireantproductions.com>
>> To: "NFB Talk Mailing List" <nfb-talk at nfbnet.org>
>> Sent: Tuesday, September 11, 2007 3:49 PM
>> Subject: [nfb-talk] Captchas, a growing problem
>>
>>
>>> -----BEGIN PGP SIGNED MESSAGE-----
>>> Hash: RIPEMD160
>>>
>>> Hi all.
>>>
>>> This morning I attempted to get my free annual credit report from the 
>>> big
>>> three credit reporting agencies.  I went to
>>> http://www.anualcreditreport.com
>>> .
>>>
>>> The law says that each consumer is entitled to receive a free copy of
>>> their
>>> personal credit report from all credit reporting agencies.
>>> AnualCreditReport.com describes its self as a "Site set up by the big
>>> three
>>> credit reporting agencies in the United States, to furnish free annual
>>> credit reports, as required by federal law."
>>>
>>> While the form for requesting ones credit report obviously wasn't
>>> designed
>>> with the blind in mind, I found it usable, until I reached the end when
>>> they
>>> asked me to enter the letters in an image.  There was no alternative
>>> available, at least not that I could find.
>>>
>>> Now, feeling rather frustrated, I went to their feedback page, so that I
>>> could politely remind them that not everyone can see images.  So, you 
>>> can
>>> imagine my chagrin when I find that the feedback form also requires the
>>> completing of a visual captcha.
>>>
>>> Now, its one thing when a captcha prevents me from posting comments on a
>>> blog, but quite another when it prevents me from accessing my personal
>>> financial data, especially when such access is my right under federal
>>> law.
>>>
>>> I considered just biting the bullet and asking for sighted help, but I'm
>>> not
>>> sure I know anyone I trust that much, as my social security number is
>>> visible on the same screen as the captcha, and more importantly, its the
>>> principle of the thing.
>>>
>>> Anyway, I don't know if the NFB has anything in the works to deal with
>>> sites
>>> like these, but I think its something we should seriously consider.
>>>
>>> I'll have to think about it some, but I believe my next move will be to
>>> write to the address given on the web site (its a physical address and
>>> not
>>> an email address), explain the situation, and politely request that they
>>> provide me with an electronic copy of my credit reports.
>>>
>>> There is a phone number to request a paper copy as well, but obviously,
>>> that
>>> would be less accessible and less secure than receiving an electronic
>>> copy.
>>>
>>> I'll keep you all posted.
>>>
>>> Aaron
>>>
>>>
>>> - --
>>> Skype: cannona
>>> MSN/Windows Messenger: cannona at hotmail.com (don't send email to the
>>> hotmail
>>> address.)
>>>
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>>
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