[nfb-talk] FW: MobileSpeak CallBack List- Launch Notification
Kirk Harmon
kvh54 at cfl.rr.com
Thu Dec 27 12:50:51 CST 2007
Melissa, I agree with you. I unlike yourself have large caloussed hands that
need large keys than most. I believe that is our problem. If they made all
keys larger then all blind and visually Impaired could use them, Large and
Small. But I am glad at least to see that you are able to use yours
effectively! Kirk
----- Original Message -----
From: "Milissa Garside" <milissa.g79 at gmail.com>
To: "NFB Talk Mailing List" <nfb-talk at nfbnet.org>
Sent: Thursday, December 27, 2007 11:49 AM
Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch Notification
> Hi William,
>
> I just recently got the Nokia N75 and have not had a problem with the
> keys.
> I like the fact that they are bigger. However, I have really sensitive
> fingers which is probably why I don't have any difficulty distinguishing
> one
> key from another. When I switched from the Nokia 6682 to the Nokia N75 a
> couple weeks ago, I had to get use to the keys on the N75 but, I use it
> efficiently now. I am totally blind and use Talks on the Nokia N75. I
> guess
> it all boils down to what each person is comfortable with.
>
> Milissa
>
> "Our lives begin to end the day we become silent about things that
> matter."
> Martin Luther King Jr.
>
> ----- Original Message -----
> From: "Wm. Ritchhart" <william.ritchhart at sbcglobal.net>
> To: "'NFB Talk Mailing List'" <nfb-talk at nfbnet.org>
> Sent: Thursday, December 27, 2007 11:19 AM
> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch Notification
>
>
>> It might be possible to use a phone with smaller keys. That was not the
>> issue I encountered. The keys are larger on all three models I examined
>> yesterday. The problem I had was that I could not see where one key
>> ended and the next key started on two of the models. I was also unable
>> to locate the five key on the key pad. I cannot speak for anybody but
>> myself. But I use the five key as an orientation point. So without it
>> or some other way to identify where I am on the key pad, I have a
>> problem.
>>
>> My questions for you are, do you use your N73 for anything besides
>> making and receiving phone calls? Do you use any adaptive software to
>> make your phone accessible?
>>
>>
>> William
>>
>>
>> -----Original Message-----
>> From: nfb-talk-bounces at nfbnet.org [mailto:nfb-talk-bounces at nfbnet.org]
>> On Behalf Of tribble
>> Sent: Thursday, December 27, 2007 8:33 AM
>> To: NFB Talk Mailing List
>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>> Notification
>>
>> I have one suggestion -- try one of the newer phones, even with the
>> smaller
>> keys -- I have been using an N73 for some time now -- its keypad is
>> small,
>> but I got used to it the first few days and now it is easy to use.
>> I think speech is the important thing to focus on for blind use -- we
>> can't
>> put too much pressure for additional perks on a phone that would give
>> the
>> companies the feeling we are totally unflexible.
>> As for large keys, that is nice if you have low vision that you use to
>> read
>> the keypad. I personally have never seen well enough to look at a
>> keypad
>> while I dial, so it isn't an issue with me. But there is a phone with
>> large
>> keys that is made for senior citizens with failing vision -- in fact I
>> bought one for my mother. You could check whether that one supports
>> mobilespeak. I don't remember the model number.
>> Good luck whatever you choose.
>> Back to my experience, I went the expensive route and bought my phone
>> unlocked from Nokia so I could switch companies if I wanted. You might
>> consider this. I already had mobilespeak which I paid full price for a
>> while
>> back. Once you pay this upfront cost your future charges are minimal,
>> and
>> even if your provider doesn't provide tech support, there are mailing
>> lists
>> that are much more helpful.
>> One thing I do recommend, and I think I mentioned this before but maybe
>> not
>> here -- is that you don't buy equipment insurance as there is no way to
>> cash
>> it in -- I went through that with my 6620. The insurance only covers
>> cheaper phones. I told them since I was blind I needed a certain model.
>> They
>> agreed that I could get some reimbursement, but I had to jump through so
>>
>> many hoops that in the end I told them to forget it and I went and
>> bought a
>> new phone. What were the hoops? I had to let them buy me the phone and
>> send
>> it to me. Since I was extremely dependent on my phone and we were going
>> on a
>> trip on which I needed the phone, I couldn't wait.
>> I understand their requirements, it's just that the insurance is not
>> prepared for dealing with special needs cases.
>> So be careful with your phone and don't get insurance.
>> My $.02 -- which would have been a good price...*smile*
>> Happy new year.
>> --le
>>
>>
>>
>> ----- Original Message -----
>> From: "Kirk Harmon" <kvh54 at cfl.rr.com>
>> To: "NFB Talk Mailing List" <nfb-talk at nfbnet.org>
>> Sent: Thursday, December 27, 2007 7:37 AM
>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>> Notification
>>
>>
>> William, this is Exactly what I was telling you about my experience.When
>> my
>> Nokea 6620 was giving me problems and they informed me that they had
>> none
>> left in stock to help assist me with, I knew then that i was in trouble!
>> I
>> really liked it but they couldn't provide me any replacements . When I
>> tried
>> to shop around at that time, their were no other phones that had the key
>> pad
>> that had the keys large enough or spaced like the Nokea 6620. I am
>> currently
>> using a verizon Moto razor, it is semi-functional for blind users but it
>> is
>> not anything that is designed for the blind Community. I can't for the
>> life
>> of me understand why these cell phone companies can't see the market for
>> this. Hell, their is more than 3 million of us that need to have
>> comfortable
>> communication skills out their. Why then, I ask, can't they see the
>> need
>> nor the profit for them as well? Kirk
>> ----- Original Message -----
>> From: "Wm. Ritchhart" <william.ritchhart at sbcglobal.net>
>> To: "'NFB Talk Mailing List'" <nfb-talk at nfbnet.org>
>> Sent: Wednesday, December 26, 2007 10:18 PM
>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>> Notification
>>
>>
>>> Kirk,
>>>
>>> I saw three of the cell phone models in the offering this evening. I
>> am
>>> deeply disappointed. The Pantech and N75 key pads require you to have
>>> really super sensitive fingers to distinguish the keys. The keypads
>> are
>>> nearly flat and although I have no sensitivity issues in my figures, I
>>> could not distinguish the keys.
>>>
>>> The Blackjack has keys that an average blind person can feel. However
>>> they are so many and so close together that you can get lost very
>>> easily. I attempted to dial our local Newsline number. It's an easy
>>> number and I promptly got lost.
>>>
>>> The five key on the phones I examined was impossible for me to locate
>> on
>>> the Pantech and N75. It was barely identifiable on the Blackjack.
>>>
>>> As a blind person, I am extremely disappointed that AT&T launched it's
>>> Mobile Speaks program with these phones. I am aware that AT&T has
>> done
>>> user research at the ACB conventions during the past few years. It
>>> looks like they ignored all input from the blind participants of their
>>> research. We AT&T employees are encouraged to recommend AT&T products
>>> to people whenever possible. I personally do not believe that I can,
>> in
>>> good conscience, recommend any of these phones to any blind consumer
>>> and live up to the AT&T mission statement.
>>>
>>> I am real concerned, on a personal level. My Talks card has been dead
>>> for months, eliminating my ability to do anything except make and
>>> receive calls. My Nokia 6620 is showing serious signs of dying and
>> none
>>> of these phones I have examined will be accessible to me. If AT&T
>> does
>>> not come out with a truly accessible phone soon, I will either have to
>>> drop my service or switch to a competitor. Neither option appeals to
>>> me.
>>>
>>> William
>>>
>>>
>>> -----Original Message-----
>>> From: nfb-talk-bounces at nfbnet.org [mailto:nfb-talk-bounces at nfbnet.org]
>>> On Behalf Of Kirk Harmon
>>> Sent: Thursday, December 20, 2007 10:02 PM
>>> To: NFB Talk Mailing List
>>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>>> Notification
>>>
>>> William, I can appreciate that! their everywhere! LOL! In any event, I
>>> was
>>> talking to the disability service office for AT&T this afternoon
>> about
>>> the
>>> new phones and equipment. It is pretty darn neat to say the least. If
>>> You
>>> write me on my personal E-mail, I would like to talk with you a minute
>>> about
>>> AT&T and our blind community. My E-mail address is as follows:
>>> kvh54 at cfl.rr.com... I look forward to hearing from you have a good
>>> evening,
>>> Kirk.
>>> ----- Original Message -----
>>> From: "Wm. Ritchhart" <william.ritchhart at sbcglobal.net>
>>> To: "'NFB Talk Mailing List'" <nfb-talk at nfbnet.org>
>>> Sent: Thursday, December 20, 2007 6:24 PM
>>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>>> Notification
>>>
>>>
>>>> Kirk,
>>>>
>>>> I don't have a good answer. I work there and have encountered really
>>>> good and knowledgeable and really ignorant personal when it comes to
>>> the
>>>> Talks and 6620. The program with CodeFactory is real new. I do know
>>>> that all the employees in the NCCD had training. Unfortunately that
>>>> training was back in the 2nd and early 3rd quarter. So many will
>> have
>>>> forgotten whatever they learned.
>>>>
>>>> Start with the NCCD. Your best chance to get a good answer will come
>>>> from there.
>>>>
>>>>
>>>> William
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: nfb-talk-bounces at nfbnet.org
>> [mailto:nfb-talk-bounces at nfbnet.org]
>>>> On Behalf Of Kirk Harmon
>>>> Sent: Thursday, December 20, 2007 8:25 AM
>>>> To: NFB Talk Mailing List
>>>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>>>> Notification
>>>>
>>>> they use this software for the Nokeia 6600 series. I had one with
>>>> Cingular
>>>> not to long ago and whenever I had any questions about it, they never
>>>> had
>>>> anyone that knew anything about it! I Loved the phone, but did not
>>> enjoy
>>>> the
>>>> lack of support they offered for it. Have they been able to change
>>>> this
>>>> problem? Kirk
>>>> ----- Original Message -----
>>>> From: "Wm. Ritchhart" <william.ritchhart at sbcglobal.net>
>>>> To: <nfb-talk at nfbnet.org>; <nfbcs at nfbnet.org>;
>>>> <nfb-indiana at yahoogroups.com>; <nfb-indy at yahoogroups.com>
>>>> Sent: Wednesday, December 19, 2007 1:49 PM
>>>> Subject: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>> Notification
>>>>
>>>>
>>>>> Sorry about the duplicates for those of you on multiple lists. For
>>>> any
>>>>> who may be in search of a new cell phone. Here is what AT&T is
>>>> offering
>>>>> it's blind customers. I hope to discover how good or bad the phones
>>>> are
>>>>> this afternoon. I have heard good things about the Mobile Speaks.
>>>>>
>>>>> I work for AT&t. So I can answer some questions. More importantly,
>>> I
>>>>> can open a referral for any person who would be interested. You can
>>>>> also call the number below. Contact me off-list if you have any
>>>>> questions.
>>>>>
>>>>> William.
>>>>>
>>>>>
>>>>> Sent: Wednesday, December 19, 2007 7:40 AM
>>>>> To: william.ritchhart at sbcglobal.net
>>>>> Subject: FW: MobileSpeak CallBack List- Launch Notification
>>>>>
>>>>>
>>>>> From: NCCD Support (CING)
>>>>> Sent: Tuesday, December 18, 2007 2:35 PM
>>>>> Subject: MobileSpeak CallBack List- Launch Notification
>>>>>
>>>>>
>>>>>
>>>>> Current and Prospective AT&T Mobility Customers,
>>>>>
>>>>>
>>>>>
>>>>> AT&T Mobility's National Center for Customers with
>>>>> Disabilities is pleased to announce the official launch of
>>>> CodeFactory's
>>>>> MobileSpeak and MobileMagnifier.
>>>>>
>>>>>
>>>>>
>>>>> MobileSpeak Versions Available through AT&T Mobility
>>>>>
>>>>> MobileSpeak Symbian Version 3.25
>>>>>
>>>>> MobileSpeak Smartphone Version 2.0
>>>>>
>>>>>
>>>>>
>>>>> Cost:
>>>>>
>>>>> MobileSpeak- $89.00 + tax
>>>>>
>>>>> MobileMagnifier- $89.00 + tax
>>>>>
>>>>>
>>>>>
>>>>> Compatible Devices
>>>>>
>>>>> AT&T 3125
>>>>>
>>>>> Nokia N75
>>>>>
>>>>> Nokia E62
>>>>>
>>>>> Pantech Duo810
>>>>>
>>>>> Samsung Blackjack
>>>>>
>>>>>
>>>>>
>>>>> To order please contact us at 866-241-6568; if you have MobileSpeak
>>>>> installed on your device already, please have your MobileSpeak
>> Serial
>>>>> Number available.
>>>>>
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>>
>>>>>
>>>>> |Sara Castleberry |at&t Mobility- NCCD | 17000 Cantrell Rd Little
>>> Rock
>>>>> AR 72223 |
>>>>>
>>>>> |Office:866.241.6568 TTY:866.241.6567 | nccdsupport at cingular.com|
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>> ------------------------------------------------------------------------
>>>> --------
>>>>
>>>>
>>>>> _______________________________________________
>>>>> nfb-talk mailing list
>>>>> nfb-talk at nfbnet.org
>>>>> http://www.nfbnet.org/mailman/listinfo/nfb-talk
>>>>>
>>>>
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