[nfb-talk] FW: MobileSpeak CallBack List- Launch Notification
Milissa Garside
milissa.g79 at gmail.com
Thu Dec 27 10:49:02 CST 2007
Hi William,
I just recently got the Nokia N75 and have not had a problem with the keys.
I like the fact that they are bigger. However, I have really sensitive
fingers which is probably why I don't have any difficulty distinguishing one
key from another. When I switched from the Nokia 6682 to the Nokia N75 a
couple weeks ago, I had to get use to the keys on the N75 but, I use it
efficiently now. I am totally blind and use Talks on the Nokia N75. I guess
it all boils down to what each person is comfortable with.
Milissa
"Our lives begin to end the day we become silent about things that matter."
Martin Luther King Jr.
----- Original Message -----
From: "Wm. Ritchhart" <william.ritchhart at sbcglobal.net>
To: "'NFB Talk Mailing List'" <nfb-talk at nfbnet.org>
Sent: Thursday, December 27, 2007 11:19 AM
Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch Notification
> It might be possible to use a phone with smaller keys. That was not the
> issue I encountered. The keys are larger on all three models I examined
> yesterday. The problem I had was that I could not see where one key
> ended and the next key started on two of the models. I was also unable
> to locate the five key on the key pad. I cannot speak for anybody but
> myself. But I use the five key as an orientation point. So without it
> or some other way to identify where I am on the key pad, I have a
> problem.
>
> My questions for you are, do you use your N73 for anything besides
> making and receiving phone calls? Do you use any adaptive software to
> make your phone accessible?
>
>
> William
>
>
> -----Original Message-----
> From: nfb-talk-bounces at nfbnet.org [mailto:nfb-talk-bounces at nfbnet.org]
> On Behalf Of tribble
> Sent: Thursday, December 27, 2007 8:33 AM
> To: NFB Talk Mailing List
> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
> Notification
>
> I have one suggestion -- try one of the newer phones, even with the
> smaller
> keys -- I have been using an N73 for some time now -- its keypad is
> small,
> but I got used to it the first few days and now it is easy to use.
> I think speech is the important thing to focus on for blind use -- we
> can't
> put too much pressure for additional perks on a phone that would give
> the
> companies the feeling we are totally unflexible.
> As for large keys, that is nice if you have low vision that you use to
> read
> the keypad. I personally have never seen well enough to look at a
> keypad
> while I dial, so it isn't an issue with me. But there is a phone with
> large
> keys that is made for senior citizens with failing vision -- in fact I
> bought one for my mother. You could check whether that one supports
> mobilespeak. I don't remember the model number.
> Good luck whatever you choose.
> Back to my experience, I went the expensive route and bought my phone
> unlocked from Nokia so I could switch companies if I wanted. You might
> consider this. I already had mobilespeak which I paid full price for a
> while
> back. Once you pay this upfront cost your future charges are minimal,
> and
> even if your provider doesn't provide tech support, there are mailing
> lists
> that are much more helpful.
> One thing I do recommend, and I think I mentioned this before but maybe
> not
> here -- is that you don't buy equipment insurance as there is no way to
> cash
> it in -- I went through that with my 6620. The insurance only covers
> cheaper phones. I told them since I was blind I needed a certain model.
> They
> agreed that I could get some reimbursement, but I had to jump through so
>
> many hoops that in the end I told them to forget it and I went and
> bought a
> new phone. What were the hoops? I had to let them buy me the phone and
> send
> it to me. Since I was extremely dependent on my phone and we were going
> on a
> trip on which I needed the phone, I couldn't wait.
> I understand their requirements, it's just that the insurance is not
> prepared for dealing with special needs cases.
> So be careful with your phone and don't get insurance.
> My $.02 -- which would have been a good price...*smile*
> Happy new year.
> --le
>
>
>
> ----- Original Message -----
> From: "Kirk Harmon" <kvh54 at cfl.rr.com>
> To: "NFB Talk Mailing List" <nfb-talk at nfbnet.org>
> Sent: Thursday, December 27, 2007 7:37 AM
> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
> Notification
>
>
> William, this is Exactly what I was telling you about my experience.When
> my
> Nokea 6620 was giving me problems and they informed me that they had
> none
> left in stock to help assist me with, I knew then that i was in trouble!
> I
> really liked it but they couldn't provide me any replacements . When I
> tried
> to shop around at that time, their were no other phones that had the key
> pad
> that had the keys large enough or spaced like the Nokea 6620. I am
> currently
> using a verizon Moto razor, it is semi-functional for blind users but it
> is
> not anything that is designed for the blind Community. I can't for the
> life
> of me understand why these cell phone companies can't see the market for
> this. Hell, their is more than 3 million of us that need to have
> comfortable
> communication skills out their. Why then, I ask, can't they see the
> need
> nor the profit for them as well? Kirk
> ----- Original Message -----
> From: "Wm. Ritchhart" <william.ritchhart at sbcglobal.net>
> To: "'NFB Talk Mailing List'" <nfb-talk at nfbnet.org>
> Sent: Wednesday, December 26, 2007 10:18 PM
> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
> Notification
>
>
>> Kirk,
>>
>> I saw three of the cell phone models in the offering this evening. I
> am
>> deeply disappointed. The Pantech and N75 key pads require you to have
>> really super sensitive fingers to distinguish the keys. The keypads
> are
>> nearly flat and although I have no sensitivity issues in my figures, I
>> could not distinguish the keys.
>>
>> The Blackjack has keys that an average blind person can feel. However
>> they are so many and so close together that you can get lost very
>> easily. I attempted to dial our local Newsline number. It's an easy
>> number and I promptly got lost.
>>
>> The five key on the phones I examined was impossible for me to locate
> on
>> the Pantech and N75. It was barely identifiable on the Blackjack.
>>
>> As a blind person, I am extremely disappointed that AT&T launched it's
>> Mobile Speaks program with these phones. I am aware that AT&T has
> done
>> user research at the ACB conventions during the past few years. It
>> looks like they ignored all input from the blind participants of their
>> research. We AT&T employees are encouraged to recommend AT&T products
>> to people whenever possible. I personally do not believe that I can,
> in
>> good conscience, recommend any of these phones to any blind consumer
>> and live up to the AT&T mission statement.
>>
>> I am real concerned, on a personal level. My Talks card has been dead
>> for months, eliminating my ability to do anything except make and
>> receive calls. My Nokia 6620 is showing serious signs of dying and
> none
>> of these phones I have examined will be accessible to me. If AT&T
> does
>> not come out with a truly accessible phone soon, I will either have to
>> drop my service or switch to a competitor. Neither option appeals to
>> me.
>>
>> William
>>
>>
>> -----Original Message-----
>> From: nfb-talk-bounces at nfbnet.org [mailto:nfb-talk-bounces at nfbnet.org]
>> On Behalf Of Kirk Harmon
>> Sent: Thursday, December 20, 2007 10:02 PM
>> To: NFB Talk Mailing List
>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>> Notification
>>
>> William, I can appreciate that! their everywhere! LOL! In any event, I
>> was
>> talking to the disability service office for AT&T this afternoon
> about
>> the
>> new phones and equipment. It is pretty darn neat to say the least. If
>> You
>> write me on my personal E-mail, I would like to talk with you a minute
>> about
>> AT&T and our blind community. My E-mail address is as follows:
>> kvh54 at cfl.rr.com... I look forward to hearing from you have a good
>> evening,
>> Kirk.
>> ----- Original Message -----
>> From: "Wm. Ritchhart" <william.ritchhart at sbcglobal.net>
>> To: "'NFB Talk Mailing List'" <nfb-talk at nfbnet.org>
>> Sent: Thursday, December 20, 2007 6:24 PM
>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>> Notification
>>
>>
>>> Kirk,
>>>
>>> I don't have a good answer. I work there and have encountered really
>>> good and knowledgeable and really ignorant personal when it comes to
>> the
>>> Talks and 6620. The program with CodeFactory is real new. I do know
>>> that all the employees in the NCCD had training. Unfortunately that
>>> training was back in the 2nd and early 3rd quarter. So many will
> have
>>> forgotten whatever they learned.
>>>
>>> Start with the NCCD. Your best chance to get a good answer will come
>>> from there.
>>>
>>>
>>> William
>>>
>>>
>>> -----Original Message-----
>>> From: nfb-talk-bounces at nfbnet.org
> [mailto:nfb-talk-bounces at nfbnet.org]
>>> On Behalf Of Kirk Harmon
>>> Sent: Thursday, December 20, 2007 8:25 AM
>>> To: NFB Talk Mailing List
>>> Subject: Re: [nfb-talk] FW: MobileSpeak CallBack List- Launch
>>> Notification
>>>
>>> they use this software for the Nokeia 6600 series. I had one with
>>> Cingular
>>> not to long ago and whenever I had any questions about it, they never
>>> had
>>> anyone that knew anything about it! I Loved the phone, but did not
>> enjoy
>>> the
>>> lack of support they offered for it. Have they been able to change
>>> this
>>> problem? Kirk
>>> ----- Original Message -----
>>> From: "Wm. Ritchhart" <william.ritchhart at sbcglobal.net>
>>> To: <nfb-talk at nfbnet.org>; <nfbcs at nfbnet.org>;
>>> <nfb-indiana at yahoogroups.com>; <nfb-indy at yahoogroups.com>
>>> Sent: Wednesday, December 19, 2007 1:49 PM
>>> Subject: [nfb-talk] FW: MobileSpeak CallBack List- Launch
> Notification
>>>
>>>
>>>> Sorry about the duplicates for those of you on multiple lists. For
>>> any
>>>> who may be in search of a new cell phone. Here is what AT&T is
>>> offering
>>>> it's blind customers. I hope to discover how good or bad the phones
>>> are
>>>> this afternoon. I have heard good things about the Mobile Speaks.
>>>>
>>>> I work for AT&t. So I can answer some questions. More importantly,
>> I
>>>> can open a referral for any person who would be interested. You can
>>>> also call the number below. Contact me off-list if you have any
>>>> questions.
>>>>
>>>> William.
>>>>
>>>>
>>>> Sent: Wednesday, December 19, 2007 7:40 AM
>>>> To: william.ritchhart at sbcglobal.net
>>>> Subject: FW: MobileSpeak CallBack List- Launch Notification
>>>>
>>>>
>>>> From: NCCD Support (CING)
>>>> Sent: Tuesday, December 18, 2007 2:35 PM
>>>> Subject: MobileSpeak CallBack List- Launch Notification
>>>>
>>>>
>>>>
>>>> Current and Prospective AT&T Mobility Customers,
>>>>
>>>>
>>>>
>>>> AT&T Mobility's National Center for Customers with
>>>> Disabilities is pleased to announce the official launch of
>>> CodeFactory's
>>>> MobileSpeak and MobileMagnifier.
>>>>
>>>>
>>>>
>>>> MobileSpeak Versions Available through AT&T Mobility
>>>>
>>>> MobileSpeak Symbian Version 3.25
>>>>
>>>> MobileSpeak Smartphone Version 2.0
>>>>
>>>>
>>>>
>>>> Cost:
>>>>
>>>> MobileSpeak- $89.00 + tax
>>>>
>>>> MobileMagnifier- $89.00 + tax
>>>>
>>>>
>>>>
>>>> Compatible Devices
>>>>
>>>> AT&T 3125
>>>>
>>>> Nokia N75
>>>>
>>>> Nokia E62
>>>>
>>>> Pantech Duo810
>>>>
>>>> Samsung Blackjack
>>>>
>>>>
>>>>
>>>> To order please contact us at 866-241-6568; if you have MobileSpeak
>>>> installed on your device already, please have your MobileSpeak
> Serial
>>>> Number available.
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>>
>>>>
>>>> |Sara Castleberry |at&t Mobility- NCCD | 17000 Cantrell Rd Little
>> Rock
>>>> AR 72223 |
>>>>
>>>> |Office:866.241.6568 TTY:866.241.6567 | nccdsupport at cingular.com|
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
> ------------------------------------------------------------------------
>>> --------
>>>
>>>
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>>>>
>>>
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