[nfb-talk] Fw: [Mobile Speak Pocket] New MSS build for Motorola Q users

[Christopher McMillan]

----- Original Message ----- 
From: Roselle Ambubuyog
To: msp_mailing at codefactory.es
Sent: Wednesday, October 18, 2006 7:27 AM
Subject: [Mobile Speak Pocket] New MSS build for Motorola Q users


Hello All,

This new build addresses the issue encountered on some, not all, Motorola Q 
units where the trial license expires before the end of 30 days. Note that 
it will make no difference on other SmartPhones.

However, Motorola Q users who have registered Mobile Speak SmartPhone with a 
full license would need to obtain a new activation code if they install this 
build, or any other build released after this one, since the serial number 
generated will be different. They may contact their local distributor or 
sales at codefactory.es to get the new license code for their unit. please 
provide the name you have registered, as well as the serial number and 
corresponding license which you can find by selecting "Registration" from 
the MSS Control Panel (Win+RightSoft or Win+C), selecting the voice in the 
first field with Right arrow if there is more than one, and then navigating 
to the serial number and license fields using Down arrow. You will not be 
charged again for this new license. It is also important to note that users 
of other SmartPhones who decide to install this build or later releases will 
not have a different serial number.

You can download MSS V1.0.1.038 from
http://www.codefactory.es/mobile_speak_smartphone/mss_downloads.htm.

Remember that you must uninstall the build you have right now using 
ActiveSync before installing this new one. To do this:
1. Connect the device to your PC.
2. Establish an ActiveSync partnership.
3. Open the ActiveSync window and go to Tools > Add/Remove Programs
(Alt+T, then M).
4. From the list of installed applications, select "Code Factory Mobile 
Speak SmartPhone".
5. Tab to the "Remove" button and press Enter. Press "OK" to confirm. The 
device will automatically restart during the uninstallation process. Please 
be patient and do not open Add/Remove Programs at least 30 seconds after 
ActiveSync partnership is established again.

You will have to repeat the steps described above to remove the TTS. In Step 
4, select the TTS instead of "Code Factory Mobile Speak SmartPhone". The 
device will not restart after you uninstall the TTS.

Please refer to the Mobile Speak SmartPhone Quick Reference Guide for 
instructions on installing MSS. Further, because we want you to have the 
opportunity to properly evaluate MSS, the trial period of Motorola Q users 
experiencing this problem has been reset, so please use the Remote 
Activation Wizard to obtain the trial license. Keep in mind, however, that a 
change in the date and time set on the device, particularly if it moves 
back, will cause the trial license to expire. This is not a bug but a 
security feature, and correcting the time and date will not reactivate the 
trial license so you would need to use Remote Product Activation again. One 
possible cause of the date and time changing is when the battery is pulled 
out.

Code Factory thanks all Motorola Q users who have reported this problem and 
helped us collect the details needed to resolve the issue as it was not 
happening on all units. We appreciate your feedback and patience, and we 
apologize for any inconvenience this problem may have caused. Thank you for 
supporting our new product.


Sincerely,

Christopher McMillan
Rehabilitation Engineer
http://christophermmcmillan.spaces.live.com
chrismcmillan at earthlink.net
203 404 7275   Work Number
203 286 2156   Fax Number
Chrismcmillan   Skype Username
chrismcmillan at earthlink.net Windows Messenger Username