[Jobs] FW: Jobs available with Freedom Scientific, Florida

[Rovig, Lorraine]

From: Richard Sherman <mailto:squirman at wamail.net>  
To: JFW Discussion List <mailto:jfw at freelists.org>  
Sent: Thursday, November 30, 2006 8:45 PM
Subject: Employment at Freedom Scientific

Hi,
Want or need a job involving jaws? Please read on:

Position Open


Job Title:


TECHNICAL SUPPORT SPECIALIST


Location:


Job openings in several different locations as well as the Corporate
Headquarters in St. Petersburg, Florida


Company Name:


Freedom Scientific, Inc.


Responsibilities:


Provides technical support to end users of Freedom Scientific products
by
performing the following duties:

* Responds to telephone calls requesting technical support
* Responds to email requests for tech support
* Identifies, researches, and resolves technical problems, referring
more
complex problems to a supervisor or products escalation staff
* Logs and tracks calls using trouble ticket database
* Follows instructions and pre-established guidelines to perform the
functions of the job


Requirements:


* One year certificate from college or technical school plus one to two
years or related experience and/or training
* Two years of assistive technology experience
* Expert knowledge of Freedom Scientific JAWS software
* Knowledge of all other Software and Hardware products of Freedom
Scientific
* Knowledge of Windows O/S (Win9X, Win ME, WinNT/2000,WinXP)
* Familiarity with Microsoft Office Applications, IE and E-Mail
applications
such as Outlook and Eudora.
* Familiarity with hardware troubleshooting (desktops, laptops,
synthesizers, Braille displays and Note Takers)
* Ability to learn call track database system
* Fluency in creating, modifying, and reading grade II Braille text
helpful


Salary:


Depends on knowledge level & experience


Closing Date:


Open until filled (two contract tech support and two in-office tech
support).


Contact Information:


* Nancy Howell, HR Director, email: Nhowell at FreedomScientific.com
* Bryan Carver, Tech Support Manager, email:
BryanC at FreedomScientific.com


Description of Company:


Freedom Scientific, Inc. is a world-wide developer, manufacturer, and
distributor of assistive aides to the blind/low-vision populations as
well
as learning disabled population. Please visit our website at

http://www.freedomscientific.com <http://www.freedomscientific.com/> 

-------------- next part --------------
 
From:
mailto:squirman at wamail.net Richard Sherman
To:
mailto:jfw at freelists.org JFW Discussion List
Sent:
Thursday, November 30, 2006 8:45 PM
Subject:
Employment at Freedom Scientific
Hi,
Want or need a job involving jaws? Please read on:
Position Open
Job Title:
TECHNICAL SUPPORT SPECIALIST
Location:
Job openings in several different locations as well as the Corporate
Headquarters in St. Petersburg, Florida
Company Name:
Freedom Scientific, Inc.
Responsibilities:
Provides technical support to end users of Freedom Scientific products by
performing the following duties:
* Responds to telephone calls requesting technical support
* Responds to email requests for tech support
* Identifies, researches, and resolves technical problems, referring more
complex problems to a supervisor or products escalation staff
* Logs and tracks calls using trouble ticket database
* Follows instructions and pre-established guidelines to perform the
functions of the job
Requirements:
* One year certificate from college or technical school plus one to two
years or related experience and/or training
* Two years of assistive technology experience
* Expert knowledge of Freedom Scientific JAWS software
* Knowledge of all other Software and Hardware products of Freedom
Scientific
* Knowledge of Windows O/S (Win9X, Win ME, WinNT/2000,WinXP)
* Familiarity with Microsoft Office Applications, IE and E-Mail applications
such as Outlook and Eudora.
* Familiarity with hardware troubleshooting (desktops, laptops,
synthesizers, Braille displays and Note Takers)
* Ability to learn call track database system
* Fluency in creating, modifying, and reading grade II Braille text helpful
Salary:
Depends on knowledge level & experience
Closing Date:
Open until filled (two contract tech support and two in-office tech
support).
Contact Information:
* Nancy Howell, HR Director, email: mailto:Nhowell at FreedomScientific.com Nhowell at FreedomScientific.com
* Bryan Carver, Tech Support Manager, email: mailto:BryanC at FreedomScientific.com BryanC at FreedomScientific.com
Description of Company:
Freedom Scientific, Inc. is a world-wide developer, manufacturer, and
distributor of assistive aides to the blind/low-vision populations as well
as learning disabled population. Please visit our website at
http://www.freedomscientific.com/ http://www.freedomscientific.com