[gui-talk] My Problem with JAWS and 33Outlook 2016

Sun Aug 27 21:05:49 UTC 2017

Jen,

Jen,


    Can you or anyone else tell me how to active the spell checker in 
Outlook so it is active when clicking to send the message?


Larry K8SRH


On 8/26/2017 2:44 PM, Jen via gui-talk wrote:
> Hi Rob,
>
> This is happening because you don't have an account set up in Outlook; you
> have to set one up. If you would like instructions, I can e-mail you how
> and/or post it on the list.
>
> Jen
>
> spiderweb1 at sbcglobal.net
>
> -----Original Message-----
>
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Rob Kaiser
> via gui-talk
>
> Sent: Saturday, August 26, 2017 2:37 PM
>
> To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
> <gui-talk at nfbnet.org>
>
> Cc: Rob Kaiser <rcubfank at sbcglobal.net>
>
> Subject: Re: [gui-talk] My Problem with JAWS and 33Outlook 2016
>
> I have another issue with Outlook. When there is a link to an e-mail address
> in a message & I click on that e-mail address, it sends me to "create
> account." How do I get it to go to "new message?"
>
> Rob Kaiser
> Email;
> rcubfank at sbcglobal.net
>
> -----Original Message-----
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Jen via
> gui-talk
> Sent: Saturday, August 26, 2017 11:32 AM
> To: steve.jacobson at visi.com; 'Discussion of the Graphical User Interface,
> GUI Talk Mailing List' <gui-talk at nfbnet.org>
> Cc: Jen <spiderweb1 at sbcglobal.net>
> Subject: Re: [gui-talk] My Problem with JAWS and 33Outlook 2016
>
> Hi Steve,
>
> Thank you for your message. I would like to answer, suggestion by
> suggestion.
>
> 1. I went into the default Settings Center (JCF) file in my "Shared
> Settings" folder, and the sdelay time for Outlook is "infinite," which means
> JAWS will not shut off when Outlook stops responding, which is how I want
> it. If I wait, Outlook restarts j goes back to my inbox. I triedto change
> the default delay time to longer (900 seconds), but when I tried to save it,
> the computer said access was denied.
>
> 2. I am using Office 2016 Professional, and it is a click-to-run
> installation. Do you think I should revert to last month's version of Office
> and see if it fixes my problem? I have also downloaded the Microsoft
> Recovery and Support Assistant but not run it yet. The site says it can fix
> problems for you, like Outlook not responding; do you think I should run
> this program?
>
> 3. I have just disabled all my Outlook settings and will let you know what
> happens.
>
> 4. I have made sure message previewing is off. The folder pane is set to
> "normal," and the "preview Pane" is off.
>
> 5. With my custom views, I am trying to sort my e-mail in a way easier for
> me to understand. Here are my custom views.
>
> Inbox:
>
> no grouping of items
>
> Sort by:
>
> 1. From, ascending
> 2. Subject, ascending.
> 3. Received, ascending.
> 4. Formula for "Received" column: Sat 8/26/17 2:26 PM
>
> View for "Sent It4ems" folder:
>
> no grouping of items
>
> Sort By:
>
> 1. To, ascending.
> 2. Subject, ascending.
> 3. Sent, ascending.
> 4. Formula for "Sent Items" column: same as for the inbox.
>
> As for your fifth suggestion, I want to save this for the last resort
> because I have found the accessibility line unhelpful in the past. I would
> like to try reverting to the July version of Office 2016 first if that is
> something you think I should do.
>
> I was thinking maybe system restore would have fixed this, but I remembered
> personal folders are not affected by System Restore anyway because they fall
> under the category of "personal files." Plus, I had so many restore points
> that didn't lead anywhere, I disabled System Restore so I could make new
> restore points.
>
> Everyone, keep the suggestions coming.
>
> Jen
>
> spiderweb1 at sbcglobal.net
>
> -----Original Message-----
>
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Steve
> Jacobson via gui-talk
>
> Sent: Saturday, August 26, 2017 8:39 AM
>
> To: 'Discussion of the Graphical User Interface, GUI Talk Mailing List'
> <gui-talk at nfbnet.org>
>
> Cc: Steve Jacobson <steve.jacobson at visi.com>
>
> Subject: Re: [gui-talk] My Problem with JAWS and Outlook 2016
>
> Jen,
>
> The first thing of which to be aware is both JAWS and Outlook have the
> capability to restart themselves automatically. More than once, I have found
> I thought my system was hung up, only to find I was waiting for JAWS to
> restart; sometimes, JAWS restarts because it thinks another program is not
> responding and, in the case of Outlook, this can happen if you have large
> folders or a slower connection. Remember a slow connection can be at the
> other end, and it doesn't mean your connection is slow; if you try just
> waiting when this happens and find JAWS restarts, there are ways in the
> latest version of JAWS to make the time it waits before restarting
> automatically longer.
>
> Second, if you are using Office 365, updates are being made to your software
> very often. It is not uncommon for problems to seemingly appear from nowhere
> and then sometimes even disappear. The nice thing is we get fixes sooner,
> but it also means problems can appear without warning.
>
> The third thing I would suggest is you look at all the various settings in
> JAWS for Office 365. Try disabling as many as you don't absolutely need to
> be certain they are not causing a problem.
>
> Fourth, if you have any kind of message previewing on, turn that off. There
> seem to be two ways that can be on, including Message Preview and "Reading
> Pane."
>
> Fifth, think about what it is you are doing with your tailored views. I see
> from a later note the "Cleanviews" option may not have solved your problem,
> but if it made things somewhat better, there may be things in your views
> that make the problem worse. Please understand I'm not saying you shouldn't
> be able to do everything you are doing. I'm only looking for ways that may
> reduce the problem.
>
> Sixth, and maybe do this sooner than this, contact the Microsoft
> accessibility line; they are pretty good. They can connect to your computer
> remotely and may be able to see what is happening visually, and there may be
> something visually obvious that is not apparent with a screen reader.
>
> Best regards,
>
> Steve Jacobson
>
> -----Original Message-----
> From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Jen via
> gui-talk
> Sent: Friday, August 25, 2017 5:02 PM
> To: gui-talk at nfbnet.org
> Cc: Jen <spiderweb1 at sbcglobal.net>
> Subject: [gui-talk] My Problem with JAWS and 33Outlook 2016
>
> Hi everyone,
>
> I've been having a problem with Outlook 2016. I am running Windows 10,
> Office and Outlooki 2016 and JAWS 18. This problem started on the 4th. I
> started being unable to switch between folders. When I tried to go from the
> inbox to, say, "Sent Items," "Contacts," etc, it would crash Outlook. In the
> beginning, the problem went away by itself. I have recreated my profile and
> account about three times now, and the problem goes away for a while but
> comes back shortly thereafter. I tried deleting and recreating my "Outlook"
> profile, but this didn't work, either. This problem only started after I
> repaired Office 2016 on July 31. Today, I discovered I can press Enter on
> the folder I want with JAWS off, and when I turn JAWS back on, I can open
> the folder successfully. Has anyone else had this Outlook problem? Is it a
> JAWS issue? If you have had this problem before, how did you fix it? I would
> greatly appreciate any help or suggestions.
>
> Jen
>
> spiderweb1 at sbcglobal.net
>
>
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