[gui-talk] problems with my new Braille note

Mon Mar 28 23:50:54 UTC 2016

Rob, to add to Steve's message, I would want you to know that 
holding in the reset button 5 seconds or so actually causes the 
battery to be disconnected for a few seconds.  That may explain 
why you lose time and date.  That does not happen on a soft 
reset.  The whird kind of reset should be done under direction 
from tech support.  The resets are all described in the manual, 
which you can access from the main menu) To avoid accidentally 
editing the manual though, you'd better go to it through your 
book reader which is reached through "my books" on the main menu.  
You'll be asked what you want to read.  I'm not suffe of the 
default setting, but you can push spacebar and then space down 
the list of what's in the book readerddally'll then hit the enter 
key.  Explore the table of contents with the spacebar until you 
find what you're after.

Evelyn

 ----- Original Message -----
From: Rob Kaiser via gui-talk <gui-talk at nfbnet.org
To: "'Discussion of the Graphical User Interface,GUI Talk Mailing 
List'" <gui-talk at nfbnet.org
Date sent: Mon, 28 Mar 2016 11:20:05 -0700
Subject: Re: [gui-talk] problems with my new Braille note

Thanks Steve.  You might be right about me holding down the reset 
button too
long.

Rob Kaiser
Email;
rcubfank at sbcglobal.net

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of 
Steve
Jacobson via gui-talk
Sent: Monday, March 28, 2016 11:15 AM
To: 'Discussion of the Graphical User Interface, GUI Talk Mailing 
List'
<gui-talk at nfbnet.org
Cc: Steve Jacobson <steve.jacobson at visi.com
Subject: Re: [gui-talk] problems with my new Braille note

Rob,

I am not an Apex user but have used a BrailleNote a lot.  
However, I asked
an Apex user about this problem and have a couple of possible 
answers.
First, there should be an Apex manual or user's guide, and that 
is always a
good place to go for answers.

You need to be aware of the fact that there are at least three 
kinds of
resets on the Apex, a soft reset, a user data reset, and a 
hardware reset.
If you are resetting your apex by pushing in the reset button and 
no other
keys, be sure that you press it in and release it quickly, within 
a second
or two.  If you happen to hold it in for five seconds or more, 
you are, as I
understand it, doing a hardware reset which probably takes longer 
and might
erase the date.  What you are usually needing to do is a soft 
reset.  Try
holding the button in for a count of two and see if you can get 
it to reset
without loosing the date.  I would assume that once the reset 
starts, your
display is probably blanked out.  Certainly release the reset 
button as soon
as you observe a change in the braille display.  If you are 
holding the
button in until you hear a reset tone, it could be that you are 
holding it
in too long.  The user data reset requires that you hold down 
some keys
while pressing the reset button, so if you are not holding down 
any
additional keys you are not performing that kind of reset.

If someone else here has more specific instructions and is an 
Apex user, by
all means chime in.  My guess is, though, that you are holding 
the reset
button in long enough to initiate a hardware reset.

Best regards,

Steve Jacobson

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of 
Rob Kaiser
via gui-talk
Sent: Sunday, March 27, 2016 9:04 PM
To: 'Discussion of the Graphical User Interface, GUI Talk Mailing 
List'
<gui-talk at nfbnet.org
Cc: Rob Kaiser <rcubfank at sbcglobal.net
Subject: Re: [gui-talk] problems with my new Braille note

That is what I plan to do.  I've had it for not quite 6 months.  
I'de hate to
think that it is already obsolete.

Rob Kaiser
Email;
rcubfank at sbcglobal.net

-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of 
evelyn
weckerly via gui-talk
Sent: Sunday, March 27, 2016 6:54 PM
To: Discussion of the Graphical User Interface, GUI Talk Mailing 
List
<gui-talk at nfbnet.org
Cc: evelyn weckerly <weckerly at i2k.com
Subject: Re: [gui-talk] problems with my new Braille note

Hi, Dave,

I don't lose time and date on mine.  I think he should talk to 
HumanJare
about this.

Evelyn

 ----- Original Message -----
From: David Andrews via gui-talk <gui-talk at nfbnet.org
To: "Discussion of the Graphical User Interface,GUI Talk Mailing 
List"
<gui-talk at nfbnet.org Date sent: Sun, 27 Mar 2016 20:28:10 -0500
Subject: Re: [gui-talk] problems with my new Braille note

I don't use a Braille Note, but both those behaviors sound normal 
to me.  It
will take some time to reset, nothing is instant, and you loose 
the date and
time with most devices, with a reset.  It is a reset after all, 
it is
putting things back to a default state.

Dave

At 10:58 PM 3/25/2016, you wrote:

Good evening lists:

I just got a new Braille note apex in October.  I seem to be 
having a few
unusual problams with it being that it is brand new:

The main problem is that when it freezes, & I press reset, it 
takes 1 to 2
minutes before it resets.  When it does reset, I have to reset 
the date &
time from the default date & time.

Is this normal for the Braille note apex? If not, far short of 
sending it
back to Humanware for them to repair it, what can I do if 
anything to fix
this?

I would rather go through someone on this list rather than call 
Humanware &
possibly wait a long time on hold to talk to a person in tech 
support.

Thanks in advance.

Rob Kaiser

Email;

rcubfank at sbcglobal.net

         David Andrews and long white cane Harry.
E-Mail:  dandrews at visi.com or david.andrews at nfbnet.org

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