[gui-talk] dell audio

[Rose Combs]

Just read about someone needing to fill in a CAPTCHA on Dell and being told to have a friend do it for him.  I never cared much for Dell in the first place as used them at work and always had problems but now will not consider one.  


Rose Combs
rosecombs at q.com
A picture may be worth a thousand words but it takes up three times the memory!


-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Gregory D. Rosenberg via gui-talk
Sent: Monday, February 08, 2016 4:56 PM
To: Discussion of the Graphical User Interface, GUI Talk Mailing List
Cc: Gregory D. Rosenberg
Subject: Re: [gui-talk] dell audio

Rob,

I have encountered this on Dell and other vendors machines. Often it is as simple a matter of logging into (or creating) your DELL account. Go to support and search for your machine by its service tag #. You will need a sighted person to get this off the rear on one of the bar codes. Then download the latest drivers for the various hardware devices / chipsets installed in your computer by DELL.

Here is a link to the DELL product support.
https://www.dell.com/support/home/us/en/19/Products 

About half-way down the page you will be able to use the auto-detect your product. enter a service tag # or express service tag #, or browse by product. I would try the auto-detect. This will load a program onto your computer and assess what hardware devices / chipsets are in it and then offer the device driver updates or other software available for Windows 10.  You should upgrade to the latest build of Windows 10 through “Windows Update”.



Can you tell me what the model #. I could offer to remote onto your machine and fix it if you like. I have a little time in the evenings this week or on Sunday.


> On Feb 6, 2016, at 11:21 PM, Rob Kaiser via gui-talk <gui-talk at nfbnet.org> wrote:
> 
> Good evening all: I have a new Dell computer. I'm trying 2use Dell audio. I
> installed Windows 10. I use JAWS 17. 
> 
> 
> 
> Dell audio seems to be not accessible. I can get in there using Controll
> Pannel. When I tried to open Dell Audio, the tab comes up but When I
> tabover. All it says it 
> Button. Does anyone knowof a work-around for this? 
> 
> 
> 
> Rob Kaiser
> 
> Email;
> 
> rcubfank at sbcglobal.net
> 
> 
> 
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