[gui-talk] Seeking Advice Re. Uninstalling Avast

[Gerald Levy]

I don't use Avast myself, but my understanding from people on other lists 
who have used it is that you may have to boot into safe mode in order to 
remove it, which, of course, requires sighted help.

Gerald


----- Original Message ----- 
From: "Rob Tabor" <rob.tabor at sbcglobal.net>
To: "'Discussion of the Graphical User Interface, GUI Talk Mailing List'" 
<gui-talk at nfbnet.org>; "'Discussionlist for CAVI'" 
<cavi-discuss at ciscovision.org>
Sent: Monday, February 24, 2014 12:26 AM
Subject: [gui-talk] Seeking Advice Re. Uninstalling Avast


> Good evening all,
>
>
>
> The story begins with a notification on my wife's PC that the one year 
> free
> trial of Avast was about to expire and she asked me to step in and
> troubleshoot the situation. I decided to replace Avast with Microsoft
> Security Essentials (MSSE) because it is effective, efficient, 
> nonintrusive,
> and freee, which I view as the least important criteria. It seemed
> appropriate to uninstall avast to avoid getting false positives when
> scanning the HD for viruses and malware. However, the add/remove programs
> module in Win7 is unable to remove Avast. Now as an additional unintended
> consequence my wife is unable to send or receive email. Now for the
> questions.
>
> 1.       Does anyone advise removing Avast or let it be.
>
> 2.       In researching the matter I discovered a utility called 
> AvastClear.
> Is this utility, effective, safe to use, and accessible to JAWS 15? IF 
> not,
> does anyone commend a different and better third party application removal
> utility?
>
> 3.       Is it likely to have caused settings to be changed in Outlook, or
> is the emailproblem totally unrelated and needs a different solution?
>
>
>
> TIA and best regards,
>
> Rob "Jayhawk Bob" Tabor
>
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