[gui-talk] Is the Pearl Camera from Freedom Scientific still supported by windows XP?

[Sahar Husseini]

I would call FS if I were you.  Why struggle if you don't have to do so?
*smile* One thing I know they recommend is that you install your open book
first, if I remember right.  I think they say not to plug in your camera
until you'd installed Open Book.  An option could be to uninstall Open Book
and reinstall it.  Good luck.

Warm regards,
Sahar Husseini
For hand-crafted, one-of-a-kind jewelry, please visit my Website at
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you.
If you run into a wall, don't turn around and give up.
Figure out how to climb it, go through it, or work around it."
Michael Jordan 



-----Original Message-----
From: gui-talk [mailto:gui-talk-bounces at nfbnet.org] On Behalf Of Humberto
Sent: Tuesday, October 22, 2013 8:15 PM
To: Discussion of the Graphical User Interface, GUI Talk Mailing List;
electronics-talk at nfbnet.org
Subject: [gui-talk] Is the Pearl Camera from Freedom Scientific still
supported by windows XP?

Hello, dear listers.
As the subject line specifies: I am having a very hard time installing my
new Pearl camera from Freedom Scientific onto my windows XP machine. I did
just about everything and anything; I jumped up and down on any technical
ends but I just can not resolve this issue.

I don't know why it is working just fine on my Windows 7 laptop, but it is
not working here on my windows XP PC. 

I connect the Pearl camera into my computer, and then the "found new
Hardware" wizard appears. I am prompted to install the driver either
automatically or from specific location. I performed both of these options
to install and find automatically and to search in specific location on the
C drive, and no matter what happens, I get the following error message:

"Cannot start this hardware-there is a problem installing the driver for
your hardware. The driver is either corrupted of missing. (Code 39) click
'finish' to start a troubleshooter that can help you resolve your problem."

I performed a system restore for about three times and uninstalled and then
re-installed Open BookR for a second time and I even got into the device
manager of my system properties to uninstall then update the driver myself,
but to no avail. And the funny thing is, I installed my pearl camera on my
laptop computer and I was running up in seconds.

So, I am left with two questions. The first one is, does anybody know what
is going on with my installation? Can anyone direct me to some specific
instructions regarding installing Pearl on an XP computer, before calling
and / or emailing FS technical support?

My second one and really sad question is, is the pearl camera supported at
all in 32-bit versions of windows XP?

I did read the user guide in Braille that came with it and it does not
mention any specific thing about this.

 

Thank you in advanced.

Humberto

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