[gui-talk] about JAWS

[Mike Freeman]

Humberto:

Apparently, the operating system on your laptop is Xp Professional while
that on your home system is for Xp Home. The underlying JAWS software is the
same; some of the facilities designed to work with Professional versions of
the operating systems require the upgraded license which does cost bucks.

However, if you call JAWS Tech Support -- the (727) 443-8600 number (at
least that's what I remember) and ask for help recovering your license info
or to send you a new authorization disk, they probably can do this without
charge or for only a dollar or two. You should have the serial number JAWS
had on the crashed machine to assist them (the serial number JAWS now says
won't be the correct one as it's running in 40-minute mode).

Question: why not ask the FS folks some of the questions you're asking here?
While we can help you, it's FS who can straighten you out. And you won't be
able to avoid spending money forever! (grin)

Mike


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Humberto Avila
Sent: Wednesday, October 26, 2011 4:27 PM
To: deniserob at gmail.com
Cc: gui-talk at nfbnet.org; nabs-l at nfbnet.org; villagers at gmail.com
Subject: [gui-talk] about JAWS

Hello, 
 
I recently downloaded JAWS on my computer which had a crash last week. My
computer is running fine now that I have installed everything. I was able to
activate JAWS with one of the JAWS license keys that I still have when I got
my laptop and the JAWS disks. However, whenever I start JAWS, the following
message is displayed:
"JAWS
This application is not authorized for Windows XP Professional, Windows
2000, or Windows NT 4.0
operating systems.  
Contact your local distributor or Freedom Scientific at 727-803-8000 or 
sales at freedomscientific.com for information about updating your product for
these operating 
systems. 
OK "
 
when I click OK on the message, it goes back to the tiring 40-minute mode. 
What should I do? do I just call the JAWS people and let them know of this? 
 
also, is it possible to update my license to be used on windows xp for free?
if not, how much would this cost?
 
BTW, I guess I learned something else, because I didn't know JAWS licenses
could be specifically designed for different windows systems. 
 
any help is appreciated.
 
thanks,
Humberto
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