[gui-talk] Unable to Access Target.com

[Mike Freeman]

I confirm that IE 8 works just fine with Target.com this morning. I'm using
JAWS 13 on a HP DVD7 laptop running windows 7 Home Premium.

I think Steve is absolutely right that we tend to confuse "accessibility"
with "compatibility". That's a recipe for perpetual frustration for it
implies that in a world where Government doesn't control or mandate
everything, all computing devices would have to be the same or equivalent.

Mike


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Steve Jacobson
Sent: Saturday, December 24, 2011 7:45 AM
To: Discussion of the Graphical User Interface, GUI Talk Mailing List
Subject: Re: [gui-talk] Unable to Access Target.com

Dave,

To confirm, when the issue was raised, I got the same result but I was at
work.  When I just tried the Target page now 
from here at home, it worked fine.  Either they had some kind of problem, or
some security setting made it happen as 
you mentioned.  I was able to access m.target.com from work.  I agree,
though, that even if they had done something 
as dumb as stop supporting IE 8, it is hard to make that an accessibility
issue in my mind.  

Best regards,

Steve Jacobson

On Fri, 23 Dec 2011 22:40:46 -0600, David Andrews wrote:

>Not to be argumentative, but I just went to Target.com with IE8 and 
>had no problems.  It is difficult for me to believe that a major 
>retailer would turn away so many potential customers.

>I suspect something else is happening, maybe your security settings 
>are more restrictive than it likes, so it can't keep track of your 
>actions.  It is a big jump to say they are in violation of their 
>accessibility agreement!

>Dave


>At 06:48 AM 12/23/2011, you wrote:

>>As I said , I am using IE 8, latest build, so there is no way that 
>>my browser could have been misidentified as IE 6.  This is obviously 
>>a deliberate effort by Target to restrict access to its site to 
>>consumers who use IE 9 with Vista or Windows 7.  And although this 
>>would affect blind and sighted consumers alike, it nevertheless 
>>restricts access to its site to a large number, perhaps the 
>>majority, of blind consumers, which, in my view, would violate the 
>>terms of their accessibility settlement.
>>
>>Gerald
>>
>>
>>----- Original Message ----- From: "David Andrews" <dandrews at visi.com>
>>To: "Discussion of the Graphical User Interface, GUI Talk Mailing 
>>List" <gui-talk at nfbnet.org>
>>Sent: Thursday, December 22, 2011 7:13 PM
>>Subject: Re: [gui-talk] Unable to Access Target.com
>>
>>
>>>I would guess that this is some sort of error on Target's part, and 
>>>further it has nothing to do with the NFB or why we sued 
>>>Target.  Some sites are phasing out Internet Explorer 6 support, 
>>>perhaps your browser got mis-identified by the site?
>>>
>>>Dave
>>>
>>>At 05:48 PM 12/22/2011, you wrote:
>>>
>>>>A few years ago, the NFB successfully sued Target to force them to 
>>>>make its web site more accessible to blind consumers.  So imagine 
>>>>my surprise when I attempted to visit Target.com today and got the 
>>>>following error message:
>>>>
>>>>Target Home Page
>>>>
>>>>Problems viewing Target.com ?
>>>>It's because your browser isn't supported. Upgrade to one of the 
>>>>latest versions listed below to get the most out of your Target.com
experience.
>>>>list of 3 items
>>>>Click here to download Internet Explorer
>>>>Click here to download Mozilla Firefox
>>>>Click here to download Google Chrome
>>>>list end
>>>>
>>>>
>>>>What the heck is going on here?  What do they mean that my browser 
>>>>is not supported?  I'm running XP Pro with IE 8, so since when is 
>>>>this browser not supported?  IE 8 is the latest version of 
>>>>Internet Explorer that can run under XP, which, the last time I 
>>>>checked will continue to be supported by Microsoft through at 
>>>>least 2014.  And don't even get me started with Firefox.  What is 
>>>>the meaning of this?  Will the NFB have to go after Target yet 
>>>>again?  Or is there some other explanation for this message? Any 
>>>>feedback would be greatly appreciated.
>>>>
>>>>Gerald


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