[gui-talk] about HP printer

[Baracco, Andrew W]

The reason why the printer works on your sister's computer and not yours
is that Vista contains more native hardware drivers than does XP, and
older operating system.  You will most likely need to go to the HP web
site and download the XP compatible driver for your printer.

Andy


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org]
On Behalf Of humberto
Sent: Friday, June 04, 2010 6:44 PM
To: GUI-talk at NfbNet.org
Subject: [gui-talk] about HP printer

Hello,
I have a question: I have an HP printer.  But since my computer 
crashed, I want to be able to use it with a laptop.  My sister 
has a laptop running Windows vista, and sometimes she prints 
stuff out of it with my printer, and it works fine.  Now, The 
other day I plugged it into my laptop, and after the message 
"Found new hardware: hpdeskjet," it tells me that I have to 
install the necessary software for it from the CD that came with 
the printer, otherwise it won't work.  I don't have a cd for that 
printer.  So I can't install its driver.  I was wondering, why 
when my sister plugged it into her laptop with windows vista, my 
printer works fine for her, but when I insert it into my Windows 
XP laptop, it doesn't work because I need the driver? Is there 
anything I need to do? Any ideas or work-arounds I may try?
For your information: My laptop runs windows XP, JAWS 9.0, and my 
printer name is HP Deskjet 3600 series.  Any comments are 
welcome.

cheers, Humberto

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