[gui-talk] Itunes and Windows

[Baracco, Andrew W]

I finally resolved the issue by installing Itunes on another computer,
and trying the upgrade again.  It succeeded that time.  The other
computer is an Asus netbook.  The only thing I could think of is that
the netbook has 2 GB RAM.  Itunes seems to be a resource hog, and loves
lots of RAM.

Andy


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org]
On Behalf Of Dean Martineau
Sent: Friday, July 02, 2010 3:16 PM
To: 'NFBnet GUI Talk Mailing List'
Subject: Re: [gui-talk] Itunes and Windows

No thoughts except that I have repeatedly encountered that problem.  For
some reason, I didn't have it on this upgrade, but I had to get help
doing
the last one.  Not that this is helpful.

I'm running Vista with 1GB RAM.  It took a while, but I did get this
upgrade.

Dean


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org]
On
Behalf Of Baracco, Andrew W
Sent: Friday, July 02, 2010 10:02 AM
To: Technology list for the Blind and Vision Impaired
Cc: NFBnet GUI Talk Mailing List
Subject: [gui-talk] Itunes and Windows

I am having an issue with Itunes, that is perhaps more of a Windows
issue.

I am using a dell desktop with 512 MB RAM, yes, and old computer, and
Windows XP SP3 with all updates.

I have been trying to upgrade my iPhone to the latest software.  I
connect the iPhone via USB.  Itunes launches and I am offered the
dialogue for the upgrade.  After clicking a couple of "nexts", the
process starts.  But about 80% of the way through, a dialogue pops up
that says "Itunes has encountered a problem, and needs to close", and I
am offered an opportunity to send an error report to Microsoft, so I
know that it is a Windows issue.  I have followed suggestions offered,
such as disabling my firewall and uninstalling and reinstalling itunes,
but nothing I have tried has helped.  Any other thoughts?

Andy


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