[gui-talk] inaccessibility of silverlight 3.0 with cstv.com

[Baracco, Andrew W]

I think that it is imperative that blind customers use Email and phone
and whatever to let CBS sports know that they are there, and use the
service.  We had similar issues with MLB.COM at the beginning of the
baseball season, that were resolved because blind customers set up a
clammer. The same thing  happened with NFL.COM, which, incidentally, is
also powered by CBS sports.  You can find Email addresses for CBS Sports
executives on their web site, under the "contact Us" link.  I wrote to
the corporate VP about another issue, and didn't hear back, but I think
that it was because I was the only one writing.  If blind persons slam
them with Emails and phone calls, they will listen.  Unfortunately, it
doesn't seem to stick, and this is a battle we have to fight every year.

Andy


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org]
On Behalf Of richard kurlander
Sent: Thursday, September 10, 2009 9:09 PM
To: gui-talk at nfbnet.org
Subject: [gui-talk] inaccessibility of silverlight 3.0 with cstv.com

rich kurlander here, I am an all access subscriber so that I can hear 
college sports audio that some schools subscribe to. cstv.com is part 
of cbs sports and they use microsilverlight 3.0 which is not 
accessible with screen readers. there used to be a page 
www.cstv.com/gametracker or www.cstv.com/media/livegame.htm which 
would have the deep links so you could pick the game you want and it 
would work with screen readers. this year silverlight player doesn't 
work with screen readers and cbs cstv support doesn't know if they 
will fix the page and they can't fix the player. I was told that jaws 
11 would work with silverlight however windoweyes 7.1 doesn not and I 
was told by gw micro that microsoft must fix silverlight. I think 
that some in the nfb should get after cbs to fix cstv sports to make 
their pages accessible since you charged $99 to get all access. every 
year they change th player and it takes them if your are lucky to fix 
the accessibility problem. this problem affects the audio that 
colleges for any of their sports.



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