[gui-talk] One number to ring them all

Nimer nimerjaber1 at gmail.com
Sun Mar 15 22:42:32 UTC 2009


All right, I have just tried this google voice. While this is a great 
service, I am using NVDA and it does not appear accessible. If I have 
different results with the web interface with any other screen reader, I 
will post here.

Thanks
Nimer J

Joel Deutsch wrote:
> okay. Well, my problem with Gmail wasn't about keyboard shortcuts. I never
> got that far. I was just trying to use it straight up and didn't care about
> that convenience yet. or the lack of it. I just had too hard a time figuring
> out the layout of the pages, understanding how to get from message to
> message, not sure why all the links that Jaws announced as "this page" links
> seemed to actually be opening another page when I clicked on them, and a
> million things. I spent hours trying to acclimate myself to the landscape,
> so to speak. And managed to figure out only a couple of things. You wouldn't
> even want to hear how many years of being an Amazon shopper it took me to
> learn how to skip around an Amazon Web page of this sort or another and find
> the page elements and controls I needed, although I'm glad I've hung in
> there because I've visited that supposedly screen reader friendly version of
> the Amazon site and find it seriously inadequate in a number of ways.
>
> But Gmail, I did give it a try but finally gave up. I didn't really need a
> gmail address, just wanted to have one to have one. I mean, say I wanted to
> subscribe to an email list and flame people and remain incognito. Just
> kidding. But anyway, I don't really understand everything about your
> obviously pretty good explanation below, and it all sounds pretty
> complicated to me. Plus I don't make many long distance calls on my land
> line, already get the cheapest blind monthly rate, don't have much a problem
> with voice mail or anything else, and am only annoyed by the occasional call
> from a marketing boiler room operation that chooses to disregard the
> National Do Not Call list. So I guess I'll just set aside my curiosity about
> this obviously nifty and innovative set of services. For now, at least.
>
> ----- Original Message -----
> From: "albert griffith"<albertgriffith at sbcglobal.net>
> To: "'NFBnet GUI Talk Mailing List'"<gui-talk at nfbnet.org>
> Sent: Sunday, March 15, 2009 1:31 PM
> Subject: Re: [gui-talk] One number to ring them all
>
>
> You're not the only one who finds Gmail difficult to use.
> While they have a full complement of short cuts jaws won't work in the mode
> Google requires to display them.  I reread the article and most features can
> be accessed via phone, however, you would have to access the in box and
> address book from the web.  Now that the web navigation keys for jaws are
> more robust it won't be difficult because you won't be covering the vast
> amount of real-estate needed to handle quantities of messages.  With those
> limitations in mind you would be able to hear mail messages, access the
> answering machine, accept phone calls and call conference style.  You could
> also integrate calls from your home and cell phones plus make real cheap
> long distance calls.  At a minimum this will allow users to scale their land
> line services back to their minimums saving many quite a bit of cash.  I
> particularly like two features: never having to hear from another
> telemarketer and the ability to assign a different greeting to each of my
> contacts.  P.S.  I think I'll enjoy the ability to record conversations I'm
> having.  This will make driving directions and appointment information
> easier to capture.  Now that AOL has used this accessibility tool kit to
> develop keyboard shortcuts for their e-mail program Google will do the same.
> They might use the same short cuts.  I hope others reading the article will
> have more input.
> -----Original Message-----
> From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
> Behalf Of Joel Deutsch
> Sent: Sunday, March 15, 2009 1:58 PM
> To: NFBnet GUI Talk Mailing List
> Subject: Re: [gui-talk] One number to ring them all
>
> Albert,
>
> I was wondering the same thing as the lister to whom you're responding. In
> my case, my question would be, does anyone have an idea whether the controls
>
> for all this would be easy to use with Jaws? By the way, I'm speaking as
> someone who doesn't bother using my one gmail account because even though I
> took a lot of time to learn the interface, and I know other screen reader
> users do all right with it, I just could not get comfortable or skillful
> with it, myself. So I figure that if you're good with Jaws or another screen
>
> reader when using Google Mail or Gmail, this stuff will be manageable, too.
> if I understand David Pogue's description of the service interface
> correctly.
>
> But what do you mean by answering that it ought to be accessible because
> it's all tied to your phone? Do you mean the whole function works through
> the keypad of either your land line or your cell phone, or both? Did I miss
> that? The star key and so forth? Because so much of Pogue's explanation was
> about how you could manage your voice mail and text messages online. In
> fact, I was left with the understanding that if you signed up for this, you
> could never again just use your land line's answering machine or your cell
> phone's voice mail in the normal way. I think I am a little confused.
>
> Please explain more if you have the time and patience.
>
> Thanks,
> Joel
> ----- Original Message -----
> From: "albert griffith"<albertgriffith at sbcglobal.net>
> To: "'NFBnet GUI Talk Mailing List'"<gui-talk at nfbnet.org>
> Sent: Sunday, March 15, 2009 9:57 AM
> Subject: Re: [gui-talk] One number to ring them all
>
>
> Since it's controlled by your phone I don't expect problems.
>
> -----Original Message-----
> From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
> Behalf Of Bill Spiry
> Sent: Sunday, March 15, 2009 11:27 AM
> To: 'NFBnet GUI Talk Mailing List'
> Subject: Re: [gui-talk] One number to ring them all
>
> How's the accessibility going to be with this service? Anyone have a sense
> of that yets?
>
>
> -----Original Message-----
> From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
> Behalf Of Sherri
> Sent: Sunday, March 15, 2009 5:26 AM
> To: NFBnet GUI Talk Mailing List
> Subject: [gui-talk] One number to ring them all
>
> This sounds great!
>    Tech Update of the N Y Times, Washington Post, and MIT's Tech Review
>        State of the Art
>
>                               One Number to Ring Them All
>
>        By DAVID POGUE
>
>        If Google search revolutionized the Web, and Gmail revolutionized
>        free e-mail, then one thing's for sure: Google Voice, unveiled
>        Thursday, will revolutionize telephones.
>
>        It unifies your phone numbers, transcribes your voice mail, blocks
>        telemarketers and elevates [10]text messages to first-class
>        communication citizens. And that's just the warm-up.
>
>        Google Voice began life in 2005 as something called GrandCentral. It
>        was, in its own way, revolutionary.
>
>        It was intended to solve the headaches of having more than one phone
>        number (home, work, cellphone and so on): Having to check multiple
>        answering machines. Missing calls when people try to reach you on your
>        cell when you're at home (or the other way around). Sending around
>        e-mail at work that says, "On Thursday from 5 to 8:30, I'll be on my
>        cell; for the rest of the weekend, call me at home." And having to
>        change phone numbers when you switched jobs or cities.
>
>        GrandCentral's solution was to offer you a new, single, unified phone
>        number, in an area code of your choice. Whenever somebody dialed your
>        uni-number, all of your phones rang at once.
>
>        No longer did people have to track you down by dialing multiple
>        numbers; no matter where you were, your uni-number found you. And all
>        voice mail messages landed in a single voice mail box, on the Web.
> (You
>        could also dial in to hear them as usual.)
>
>        On the Web, you could play back your messages or even download them as
>        audio files to preserve for posterity. You could even ask to be
>        notified of new voice mail by e-mail.
>
>        But wait, there was more. Each time you answered a call, while the
>        caller was still hearing "one ringy-dingy, two ringy-dingies," you
>        heard a recording offering four ways to handle the call: "Press 1 to
>        accept, 2 to send to voice mail, 3 to listen in on voice mail, or 4 to
>        accept and record the call." If you pressed 3, the call went directly
>        to voice mail, but you could listen in. If you felt that the caller
>        deserved your immediate attention, you could press * to pick up and
>        join the call. This subtle feature saved time, conserved cellular
>        minutes and, in certain cases, avoided a great deal of interpersonal
>        conflict.
>
>        GrandCentral also let you record a different voice mail greeting for
>        each person in your address book: "Hey, dollface, leave me a sweet
>        nothing" for your love interest, "Hi, boss, I'm out making us both
> some
>        money" for your employer.
>
>        You could also specify which phones would ring when certain people
>        called. (For the really annoying people in your life, you could even
>        tell GrandCentral to answer with the classic, three-tone "The number
>        you have dialed is no longer in service" message.)
>
>        Also very cool: Any time during a call, you could press the * key to
>        make all of your phones ring again, so that you could pick up on a
>        different phone in midcall. If you were heading out the door, you
> could
>        switch a landline call to your cellphone.
>
>        GrandCentral also offered telemarketing spam filters, off-hour call
>        blocking ("never ring my BlackBerry on weekends"), and a dizzying
>        number of other functions. For people with complicated lives,
>        GrandCentral was a breath of fresh air. It felt like a secret power
>        that nobody else had.
>
>        Then, in 2007, Google bought GrandCentral. It stopped accepting new
>        members, ceased any visible work on it, and, apparently, forgot about
>        it completely. The early adopters, several hundred thousand of them,
>        were able to keep using GrandCentral's features. But as time went on,
>        their hearts sank. In January, Salon.com summed it up in an editorial
>        called, "Will the Last One to Leave GrandCentral Please Turn Out the
>        Lights?"
>
>        As it turns out, the joke was on them. Google was quietly working on
>        GrandCentral all along. Starting Thursday, existing GrandCentral
>        members can upgrade to Google Voice. In a few weeks, after debugging
>        the system, Google will open the service to all.
>
>        Google Voice starts with a clean, redesigned Web site that looks like
>        an in box, a la Gmail. It maintains all of those original GrandCentral
>        features - but more important, introduces four game-changing new ones.
>
>        FREE VOICE MAIL TRANSCRIPTIONS From now on, you don't have to listen
> to
>        your messages in order; you don't have to listen to them at all. In
>        seconds, these recordings are converted into typed text. They show up
>        as e-mail messages or text messages on your cellphone.
>
>        This is huge. It means that you can search, sort, save, forward, copy
>        and paste voice mail messages.
>
>        No human effort is involved; it's all done with software. As a result,
>        the transcriptions are rarely perfect. For one thing, Google's
> software
>        doesn't seem to have discovered punctuation yet. ("ohh hi it's
> michelle
>        i just wanted to let you know that i really had fun last night and
> it's
>        really great to see you okay talk to you later bye bye.")
>
>        There are errors, of course; it's hard enough for people to understand
>        cellphone conversations, let alone computers. Cleverly enough, the Web
>        site displays transcribed words more faintly (light gray) when it is
>        less confident about the transcription. Fortunately, it generally
> nails
>        numbers -- phone numbers, arrival times, addresses. And the rest is
>        accurate enough to convey the gist.
>
>        Companies like PhoneTag, Callwave and Spinvox already transcribe voice
>        mail, complete with punctuation. They're great, but they cost money.
>        Google Voice is free.
>
>        FREE CONFERENCE CALLING Never again will you pay for a conference
> call,
>        or require a special dial-in number, or mess around with access codes.
>        All you do is tell your friends to call your GrandCentral at the
>        specified time -- and boom, you can conference them in as they call
>        you. No charge.
>
>        DIRT-CHEAP INTERNATIONAL CALLS If you dial your own Google Voice
> number
>        from one of your phones, you're offered an option to call overseas at
>        rates even lower than Skype's (and much lower than your cellphone
>        company's): 2 cents a minute to France or China, 3 cents to Chile or
>        the Czech Republic. Sweet.
>
>        TEXT MESSAGE ORGANIZATION Google Voice's last feature is its most
>        profound. The old GrandCentral wasn't great with text messages sent to
>        your uni-number. In fact, it ignored them. They just disappeared.
>
>        Google Voice, however, does the right thing: it sends text messages to
>        whichever cellphones you want -- even multiple phones simultaneously.
>
>        Even more important, it collects them in your Web in-box just like
>        e-mail. You can file them, search them and, for the first time in
>        cellphone history, keep them. They don't vanish forever once your
>        cellphone gets full.
>
>        You can also reply to them with a click, either with a call or another
>        text; your back-and-forths appear online as a conversation.
>
>        Google Voice eliminates some of the annoyances of its predecessor. You
>        can, if you wish, turn off that "press 1, press 2" option, so when the
>        phone rings, you can just pick it up and start talking. Google has
> also
>        done some Googlish integration; for example, your Gmail and Google
>        Voice address books are the same.
>
>        Nitpicks? Sure. The service has vastly beefed up its selection of
>        available uni-numbers, but there are still some area codes you can't
>        get (212 is especially rare). As a side effect of Google Voice's
>        ring-all-phones-at-once technology, you sometimes find fragments of
>        Google Voice error recordings on the answering machines of the phones
>        you didn't answer. (Solution: make your voice mail greeting at least
> 15
>        seconds long.) There's a learning curve to all of this, too.
>
>        Still, you can't imagine how much the game changes when you have a
>        single phone number, voice mail transcriptions and nondeleting text
>        messages on every phone. Suddenly, your communications are not only
>        unified, but they're unified everywhere at once -- the cellphone, the
>        Web and the e-mail program. And all of it free -- even ad-free.
>
>        There mthe cay be some fallout as a result; I'd hate to be a company
>     that
>        sells voice mail transcription or conferencing calling services right
>        about now. But that's life, right? Every now and then, a little
>        revolution is good for us.
>
>
> E-mail: pogue at nytimes.com
>
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-- 


Nimer M. Jaber

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