[gui-talk] Eudora info.

[Ed Lain]

Dear Dean: 

I'm back. 

This is exactly the problem I am having. Like you, I once could open
attachments in Eudora in older versions. 

I haven't had an opportunity to see if any of the info I have received will
work but will certainly share with you if I am successful. 

As for contacting Joe at Qualcom, that was by accident. I found a phone
number and the receptionist connected me with this executive of Qualcom.
They no longer handle Eudora and support it in any way. He just happened to
be willing to offer this info as he used to be a trouble shooter with
Eudora. What Joe sent me is probably the best you'll ever get from Qualcom. 

I received info from one of the listers and will send that to you in a day
or so. I have my son, who is into computers, working on this as I am
honestly in over my head trying to solve the mess. 

I prefer Eudora but now it won send e-mail. Says it doesn't recognize the
e-mail address. I received an automated e-mail from at&t/yahoo telling me
how to solve the problem. It doesn't work. I'm use version 7.1. Will include
what they sent me next time. 

Ed Lain 

 

-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Dean Martineau
Sent: Friday, February 27, 2009 4:37 PM
To: 'NFBnet GUI Talk Mailing List'
Subject: Re: [gui-talk] Eudora info.

Ed, how did you reach that individual from Qualcomm?  I'm trying to help a
friend open attachments in Eudora 7.  She is consistently told that Eudora
can't find the file, even though it is in the folder that is used for
storing attachments.  I never had this problem which I used the program, and
can't figure out what to do about it.

Thanks.
Dean


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Ed Lain
Sent: Friday, February 27, 2009 4:00 PM
To: gui-talk at nfbnet.org
Subject: [gui-talk] Eudora info.

Listers: 
 
Here is the followup on my previous question. Perhaps it will be of help to
someone else. 
 
 
Following is information for opening attachments in Eudora from Qualcom. 
 
Ed,
We had talked earlier today about opening attachments in Eudora - the
following is just some standard info:
Attachments don't open when clicking on attachment icon Document ID: 1409HQ
Eudora does not open attachments, however, it does send and receive them.
The attachment
icon that gets displayed in the message is a shortcut to the actual file
that resides in your attach folder. When you click on the icon, Windows
should open the right application associated with that type of file. Windows
will look at the file extension to figure out which application is the
appropriate one to open files of this type.
You must have the appropriate program to open such a file. If Windows has
registered this file type incorrectly, you may have to open the appropriate
application and select file/open browse to that file to open it.
The following is a very good tutorial on our website that talks about what
happens when you open an attachment in Eudora:
http://www.eudora.com/techsupport/tutorials/win_attachments.html
Note if you do attempt to open an attachment like for example a Word
document that might look like "joe.doc", but you do not have Word installed
on your machine then the attachment definitely will not open. If you do have
the application but the file is still not opening it might be because the
file type is not associated with the correct program on your machine. So if
you were to open Windows Explore, then select Tools/Folder Optioins from the
toolbar, and then select File Types you can actually see what file types you
have associated with what programs on your machine - and you can change them
if you wish. This is how an attachment is opened in
Eudora:
- You click on an attachment
- Eudora puts out a call to Windows saying hey go ahead and open this
- Windows checks to see what program is associated with that file
- Then Windows uses that program to open the file.
Hope this helps,
Joe
Joseph Toth
IT Manager, Qualcomm Inc.
(Old Technical Support Manager for Eudora)

 
 
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