[gui-talk] One more try: Expanded/Collapsed out of control in OE

Joel Deutsch jdeutsch at dslextreme.com
Sun Jul 22 16:41:04 CDT 2007


hi Cyndi,

I've never checked that item, but I went there just now to be sure it hadn't 
managed to check itself somehow. It hadn't. It's not checked.

Joel
----- Original Message ----- 
From: "Cindy Handel" <cindy425 at verizon.net>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Sunday, July 22, 2007 2:10 PM
Subject: Re: [gui-talk] One more try: Expanded/Collapsed out of control in 
OE


Joel,

Have you gone into tools and options, in Read Page and made sure the box is
unchecked which says, "Automatically expand messages"?  Make sure that's
unchecked if you don't want it to say expanded or collapsed.

Cindy
----- Original Message ----- 
From: "Joel Deutsch" <jdeutsch at dslextreme.com>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Sunday, July 22, 2007 4:58 PM
Subject: Re: [gui-talk] One more try: Expanded/Collapsed out of control in
OE


Cyndi,
I'm afraid a Jaws repair didn't resolve this issue, as they say. I hope it
had some sort of healthy effect on the performance of my copy of Jaws, but
whatever. After the repair, I let the installer restart my system, and then
I launched Outlook Express immediately and the focus was on your message.
Which Jaws announced was collapsed. Naturally I went into the view menu and
changed that to expanded, because I just felt sorry for the poor thing, all
collapsed and such. Also, I figure if I delete a message that's marked
expanded, that won't delete everything else with the same subject line.
Right I don't have any experience with this sort of thing, but that's my
guess.

Anyway, still not fixed. I didn't think Jaws could create an effect like
that. It's just reporting what it's seeing.

Oh, well. Any other ideas, anybody? Or is this about a corrupted file
somewhere, as I'm fearing, and I'll have to do something radical to rectify
things?
----- Original Message ----- 
From: "Cindy Handel" <cindy425 at verizon.net>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Sunday, July 22, 2007 1:23 PM
Subject: Re: [gui-talk] One more try: Expanded/Collapsed out of control in
OE


I kind of think it's a JAWS 8 issue.  I never had this problem before using
the current version of JAWS.  No matter what I do, this version of JAWS
tells me that messages are expanded, when there's only one message with the
subject line, or it doesn't tell me anything, when there is a whole list of
messages.  I don't know, short of a JAWS fix, what can be done.

Cindy
----- Original Message ----- 
From: "Joel Deutsch" <jdeutsch at dslextreme.com>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Sunday, July 22, 2007 3:58 PM
Subject: Re: [gui-talk] One more try: Expanded/Collapsed out of control in
OE


Hi Scott,

I'm afraid that won't do it. I knew I never had changed this setting from
its default in the first place, but I checked to see if it had gotten
changed somehow. But no, it's still sort by "received," which means the date
received, not by thread/conversation.

but thanks.

----- Original Message ----- 
From: "Scott Spaulding" <spaulding.scott at gmail.com>
To: "'NFBnet GUI Talk Mailing List'" <gui-talk at nfbnet.org>
Sent: Sunday, July 22, 2007 11:34 AM
Subject: Re: [gui-talk] One more try: Expanded/Collapsed out of control in
OE


If you have an option in the view menu that says arrange by, put it on date
rather than conversation and I think that will fix it.

-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
Behalf Of Joel Deutsch
Sent: Sunday, July 22, 2007 2:09 PM
To: GUI-Talk
Subject: [gui-talk] One more try: Expanded/Collapsed out of control in OE

Hi,

As no one has yet responded to my inquiry on this issue, let me ask once
more in hopes of attracting helpful attention to my plight.

All of a sudden, messages in my Outlook express folders have begun to
announce themselves as expanded or collapsed. I suppose it affects just
emails that share a subject line, not only from mailing list threads but
just from private correspondence.

Well, I didn't set anything to mark my messages in this way. And the only
controls I know of that relate to this are on the View menu, where you can
choose expanded or collapsed. Which certainly does change the announced
status of affected messages, now that some of them are marked this way. But
what do you do to turn the whole damn thing off? I thought I knew the OE
interface pretty well by now, but this has taken me by surprise. And,
unaccustomed as I am to dealing with messages marked expanded or collapsed,
I've had the unpleasant experience of accidentally deleting and
double-deleting messages from a thread besides the specific one I really
wanted to toss. This led to a lot of extra work yesterday in some
professional correspondence. Not fun. Had to recreate all sorts of incoming
and outgoing messages. Too much to explain.

Now, I can only think of two ways this stuff could have begun happening. One
is that I may at some point have hit the wrong keystroke or hotkey
combination and toggled this deal on without knowing it; I'm sure I'm not
the only keyboarder who's made such a blunder now and then and been
mystified by the result, and had not idea how to undo the mistake. Or I
guess it could be some sort of file corruption? But for me, Outlook express
has been stable and dependable to the max, so I can't imagine how this could
have happened.

Anyway, I could swear I remember a discussion about expanded and collapsed
threads coming up before on the GUI-Talk list, about how to set up the
function and control it? the only other major tech support list I'm on is a
Jaws-related JFW list, and there I'm sure one of the many hall monitor prigs
would immediately have posted something sanctimonious about how unless I
were to say that I felt Jaws was at fault, my question was egregiously off
topic and I ought to be moderated. There's this little hard core of
cyber-itinerant control freaks there whom I've seen pop up on several other
lists over time, always trying to do the actual mod's job for him or her. So
it couldn't have been there.

sorry to vent. But that stuff just gets to me, sometimes. Any ideas about
this unwelcome collapse/expand thing?

thanks.

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