[gui-talk] Difficulty downloading/installing Adobe Reader 8.1

Fri Jul 20 00:45:02 CDT 2007

thanks, Steve, but I'm afraid none of this seems to apply. As I said in my 
response to Charles, I think I'll just wait until I come upon some Web site 
that says it has a link for obtaining the latest version, and click on that 
instead. That's how I've always gotten it before, I think. Never by going to 
that site.

----- Original Message ----- 
From: "Steve Jacobson" <steve.jacobson at visi.com>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Thursday, July 19, 2007 6:58 PM
Subject: Re: [gui-talk] Difficulty downloading/installing Adobe Reader 8.1

Joel,

I have not installed Acrobat Reader 8.1 yet but I know that in some cases 
Adobe installs its own download manager.  I
do not remember if this involved an Active-X control but it is possible.  It 
also seems to me that there is usually another
link that one can use if one has trouble with the download starting.  Look 
some more at the web page to see if you find
an alternative link.  This doesn't answer why your download didn't start, I 
know that, but it might give you a way out.

Also note, though, that if Adobe installed its Download Manager that the 
dialogs might look differently. I believe it sort of
downloads in the background and pops up a dialog when it completes.  Of 
course, none of this may fit your situation,
but I have occasionally had trouble downloading from Adobe for this reason.

Good luck,

Steve Jacobson

On Thu, 19 Jul 2007 17:50:20 -0400, albert griffith wrote:

>You were some redirected from Adobe's web site.  There's no active X
>required for its installation.

>-----Original Message-----
>From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
>Behalf Of Joel Deutsch
>Sent: Wednesday, July 18, 2007 11:12 PM
>To: GUI-Talk
>Subject: [gui-talk] Difficulty downloading/installing Adobe Reader 8.1

>I currently use Adobe Reader V. 7.0, and I heard somewhere (the JFW list, I
>think it was) that the new version 8.1 was available.

>I went to the Adobe site, went to the Downloads page, then to the Adobe
>reader page and found the download link for this new version, for Win XP.

>When I clicked on it, I got a message asking me to install Active-X. This
>isn't the issue. I have heard that you should be careful about something to
>do with Active-X, because if you install it once, or install it on every 
>Web
>page that asks you to (I forget how this is brought to your attention, but
>anyway), it could render your system vulnerable to some sort of virus deal.
>But this is Adobe, and I figure they're legit, and if they want me to do 
>the
>Active-X thing, that ought to be safe. No?

>So I used what I'd learned to do with my newly installed IE7 and access the
>Information Bar, where I was able to indicate that I'd accept Active-X. I
>thought this went successfully.

>but as I followed the directions to proceed with the download, nothing more
>happened. It just sort of stalled. No dialogue like you get for most
>downloading. I tried it over a few times, to see if I might have made some
>error, but it just didn't work.

>So I had a sighted friend over this evening, someone very computer-capable
>by profession, and asked him to turn off Jaws and try it himself. In some
>frustration, he reported to me that the very same thing happened to him, 
>and
>said I hadn't made any mistake because I was using Jaws. There just seemed
>to be something wrong.

>Does anyone happen to know what's up with this issue? It's not an 
>emergency,
>and I can go on using Adobe Reader 7, I guess, but considering that Adobe's
>been good about developing screen reader-friendly features, I always feel
>interested in their upgrades and updates. Knowledgeable advice will be
>appreciated. First of all, have I misunderstood some step in the procedure
>because i failed to explore the page sufficiently with Jaws?If not, what's
>the problem? Anyone know?

>Joel

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