[gui-talk] Article: Dolphin's VISTA Commitment to their Customers

[Steve Pattison]

This information is taken from the Dolphin home page at 
www.yourdolphin.com.  -Steve.

Dolphin's VISTA Commitment to their Customers
29-Jan-2007

Dolphin customers have long valued the Dolphin ethos that users 
should have access
to the same first-rate functionality available at the same affordable 
price, irrespective
of which Windows operating system their PC has installed. This 
certainly holds true,
as Dolphin announces its Vista support in the form of version 8.01.

It's Simple - One price, support for all 5 Vista Editions.

Supernova, Hal, LunarPlus and Lunar version 8.01 will offer the same 
excellent functionality
as version 7.03, but will introduce support for the Home Basic, Home 
Premium, Business,
Ultimate and Enterprise editions of Vista, as well as continuing to 
support Windows
XP Home and XP Professional.

"Why should visually impaired people continually have to compromise? 
Our users want
their favourite Dolphin software to access all of the new Vista 
editions" explains
Hazel Shaw, Group Marketing Manager for Dolphin. "Following 12 months 
of extensive
Vista beta testing for Microsoft, V8.01 will offer this no compromise 
solution."
Dolphin's Vista Guarantee

Scheduled for early 2nd
  quarter of 2007, v8.01 demonstrates Dolphin's commitment to 
ensuring that visually
impaired people retain their right to choice.

"Customers who purchase their Dolphin product after the official 
release of MS Vista
will be entitled to a free upgrade to v8.01. Version 8.01 will also 
be localised
immediately and available in all the current version 7 languages."

"Existing version 7 customers can also upgrade free of charge should 
they decide
to upgrade their PC to one of the five Vista editions.  Similarly 
version 7 users
that decide against upgrading to Vista will not be charged more for 
not moving to
v8.01 when future upgrades become available. Our primary goal is to 
maintain our
user's choice"

Dolphin requests that new Dolphin customers, purchasing after the 
official release
of Vista, and existing version 7 customers that decide to upgrade 
their PCs to Vista,
should register their interest with their local Dolphin dealer or 
alternatively by
emailing info at dolphinuk.co.uk.

Terms & Conditions

The free upgrade to v8.01 will be available for download only from 
the Dolphin website.
Please be aware that the file size will be relatively large and a 
reasonable Internet
connection speed will be required.

The free upgrade will only be available for 60 days after the 
official release of
v8.01.

After the 60 days the upgrade will become chargeable at the normal 
upgrade price
for the Dolphin product.  Visit the Dolphin website for upgrade price details.

The free upgrade is restricted to registered Dolphin users with 
v7.01, v7.02 & 7.03
serial numbers.

V8.01 will not include additional functionality and is therefore only 
suitable for
customers moving to the Vista operating system.

V7 customers that do not upgrade their operating system to Vista and 
therefore do
not move to v8.01 will NOT be penalised financially when purchasing 
future upgrades.
Dolphin and Dolphin's local agents can not accept responsibility for 
email notification
of the release of version 8.01 not reaching the customer due to spam 
filters and
other problems.

Pen customers should note there may be a nominal charge to cover post 
and packaging
costs.


Regards Steve
Email:  srp at internode.on.net
Skype:  steve1963
MSN Messenger:  internetuser383 at hotmail.com