[gui-talk] Difficulty downloading/installing Adobe Reader 8.1

[David Andrews]

I believe that Adobe has some sort of download control software that handles upgrades and the like, so there very well could be an ActiveX control involved.

Dave

At 04:50 PM 7/19/2007, you wrote:
>You were some redirected from Adobe's web site.  There's no active X
>required for its installation.
>
>-----Original Message-----
>From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org] On
>Behalf Of Joel Deutsch
>Sent: Wednesday, July 18, 2007 11:12 PM
>To: GUI-Talk
>Subject: [gui-talk] Difficulty downloading/installing Adobe Reader 8.1
>
>I currently use Adobe Reader V. 7.0, and I heard somewhere (the JFW list, I
>think it was) that the new version 8.1 was available.
>
>I went to the Adobe site, went to the Downloads page, then to the Adobe
>reader page and found the download link for this new version, for Win XP.
>
>When I clicked on it, I got a message asking me to install Active-X. This
>isn't the issue. I have heard that you should be careful about something to
>do with Active-X, because if you install it once, or install it on every Web
>page that asks you to (I forget how this is brought to your attention, but
>anyway), it could render your system vulnerable to some sort of virus deal.
>But this is Adobe, and I figure they're legit, and if they want me to do the
>Active-X thing, that ought to be safe. No?
>
>So I used what I'd learned to do with my newly installed IE7 and access the
>Information Bar, where I was able to indicate that I'd accept Active-X. I
>thought this went successfully.
>
>but as I followed the directions to proceed with the download, nothing more
>happened. It just sort of stalled. No dialogue like you get for most
>downloading. I tried it over a few times, to see if I might have made some
>error, but it just didn't work.
>
>So I had a sighted friend over this evening, someone very computer-capable
>by profession, and asked him to turn off Jaws and try it himself. In some
>frustration, he reported to me that the very same thing happened to him, and
>said I hadn't made any mistake because I was using Jaws. There just seemed
>to be something wrong.
>
>Does anyone happen to know what's up with this issue? It's not an emergency,
>and I can go on using Adobe Reader 7, I guess, but considering that Adobe's
>been good about developing screen reader-friendly features, I always feel
>interested in their upgrades and updates. Knowledgeable advice will be
>appreciated. First of all, have I misunderstood some step in the procedure
>because i failed to explore the page sufficiently with Jaws?If not, what's
>the problem? Anyone know?
>
>Joel
>
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