[gui-talk] can't seem to send and receive

[Stephen Guerra]

Sheri--

See below, it is fixable

This article was previously published under Q253795
For information about the differences between Microsoft Outlook Express
and Microsoft Outlook e-mail clients, click the following article number
to view
the article in the Microsoft Knowledge Base:
257824
OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS
When you try to send a message in Outlook Express, you may receive the
following error message:
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No,
Error Number: 0x800C013B.

CAUSE
This behavior can occur if the Sent Items.dbx file is damaged.

RESOLUTION
To resolve this issue, rename the Sent Items.dbx file from the Outlook
Express e-mail files:

1.
Click Start, point to Find, and then click Files or Folders.
2.
In the Named box, type Sent Items.dbx.
3.
In the Look In box, click your primary hard disk (usually drive C), and
then click Find Now.
4.
Right-click the Sent Items.dbx file, and then click Rename.
5.
Type Sent Items.old, and then click OK.
6.
Restart Outlook Express. This action automatically creates a new Sent
Items.dbx file.
table end

APPLIES TO

Microsoft Outlook Express 5.5

Microsoft Outlook Express 5.01 Service Pack 1
.
Microsoft Outlook Express 5.0
table end


Stephen A. Guerra
Assistive Technology Specialist
Independent Living Aids
200 Robbins Lane
Jericho, NY 11753
E-Mail: can-do at independentliving.com
www.independentliving.com
www.soundbytes.com
Phone: (516) 937-1848
  Fax: (516) 937-3906


-----Original Message-----
From: gui-talk-bounces at nfbnet.org [mailto:gui-talk-bounces at nfbnet.org]
On Behalf Of Sherri
Sent: Monday, September 25, 2006 3:40 PM
To: Multiple recipients of NFBnet GUI-TALK Mailing List;
accesscomp at yahoogroups.com
Subject: [gui-talk] can't seem to send and receive


I am going to try to send this out. I use Outlook Express 6 and Windows
XP home edition. Up until just a few minutes ago, I was sending and
receiving e-mail fine. Now when I try to send and receive e-mail, I get
the following error message. An unknown error has occurred. Account:
'pop.earthlink.net', Server: 'pop.earthlink.net', Protocol: POP3, Port:
110, Secure(SSL): No, Error
Number:
0x800C013B

Any help would be appreciated. I will check for answers and see if I can
access my e-mail from Earthlink. Right now. Outlook Express does not
seem to be working. Sherri fl_mom at earthlink.net

"Life is what happens to you while you're busy making other plans," John
Lennon.

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