[gui-talk] Windows Errror Message

[Laura Eaves]

Hi Jessica and all --
I read the messages in this thread and have wondered the following:
You say they installed a new version of xp and removed the old one -- does 
that translate to reformatting the disk and blowing away your data (which 
was hopefully backed up)? or does it mean they reinstalled the OS over the 
previous version and left some debris (or files with unknown types on the 
disk?
Honestly I don't know if it is possible to do the latter, but in case the 
tech person did something that might have resulted in something being left 
around, I would recommend reinstalling from scratch -- with a reformat to 
blow away the files.
The scenario I am wondering about is if your antivirus had junk embedded in 
some system folder and then the new version of windows had a different 
anti-virus package and so some of the old files would be of an unknown type.

Now, as to the suggestion that the techy would do this monumental operation 
without giving you the software installation cds, that would be really--i 
mean extremely tacky service.
He should have given you the cd with the installation files and also a set 
of recovery cds.
The recovery cds is what you want if  you really want a clean installation.

I had a horror story with a laptop as well -- too long to tell, but it 
started with the discovery that they had enclosed the wrong OS cds for my 
model laptop in the package it came in, so when I repaired the operating 
system, I had all the wrong drivers so some of my devices didn't 
work--including the internet adaptor.  It took a couple weeks and a lot of 
money to get it resolved.

Anyway, hope you get your problem resolved. Let us know how it turns out.
--le

----- Original Message ----- 
From: "Jessica" <jessiesears at gmail.com>
To: "NFBnet GUI Talk Mailing List" <gui-talk at nfbnet.org>
Sent: Wednesday, October 11, 2006 12:16 PM
Subject: [gui-talk] Windows Errror Message


NatureHello

My laptop was purchased gfor me from a family member as a Christmas gift 
last year.  3 months after I got it it crashed because of a virus and I took 
it to a repair shop where they claimed to have fixed it by installing a new 
version of windows x p and deleting my old one.  They put all my drivers in 
like they were when I first got the machine.  Things worked fine until about 
a week ago.  My computer at odd times will display a windows XP 24 Error. 
Your system has unrecognizable file types on windows.  Please insert the XP 
cd and run the repair feature.  I no longer know where the man is who fixed 
it because he moved and I am now in New York at school.  Does anyone have 
any suggestions?  When I call Dell everyday for help with this they just say 
that If I send it back they will not fix it unless it is something 
physically wrong such as the screen cracking or one of the drives not 
popping out right.

Jess


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