[Dtb-talk] Fwd: Victor Reader Stream and RFB&D Books
David Andrews
dandrews at visi.com
Mon Sep 17 16:19:49 CDT 2007
>This from Humanware:
>Dear Victor Reader Stream Customer:
>
>There is much discussion on email lists and
>calls to customer service at both HumanWare and
>RFB&D regarding playing RFB&D books on the
>Stream. We appreciate the many calls urging
>both organizations to work together but we
>assure you this is already taking place. This
>email is an update on the current status.
>
>HumanWare and RFB&D are longtime partners and
>have worked collaboratively to ensure
>the deployment of appropriate playback devices
>for RFB&D existing and potential
>members. Both organizations take pride in our
>QA/QC process to deliver stable devices to the
>market place; the Stream being no
>different. RFB&D began field-testing the
>Stream at the end of August and is doing their
>due diligence to ensure all key functionalities
>are operational and customers expectations are met. Â
>
>HumanWare and RFB&D will continue to follow our
>QA/QC processes and anticipate releasing the
>UAK (User Authorization Key) no later than mid-October for the Stream. Â
>
>The below information is the correct response
>regarding playback of RFB&D books on the Stream: Â
>
>Q. Can Stream play RFB&D books?
>A. Yes. However, RFB&D books are encrypted and
>any player must have a User Authorization
>Key (UAK) from RFB&D to decrypt the books.
>RFB&D has advised HumanWare that they will offer
>a UAK for the Stream at a cost of $20. The UAK
>must be obtained directly from RFB&D. RFB&D
>plans to have the UAK available by mid October 2007.Â
>
>Q. How do I install the RFB&D UAK on my Stream?
>A. To install the UAK on your Stream, copy the
>UAK folder that you receive from RFB&D to the
>root of your SD card. The UAK will consist of a
>folder with files inside. You must copy the
>folder including the files to the root of your
>SD. Stream will recognize that UAK folder,
>prompt you for your RFB&D PIN number, and then
>install the UAK on your Stream. Once the UAK is
>installed you can remove the UAK folder file
>from the SD card. Your Stream will then be able to play RFB&D books.
>
>Thank you,
>The HumanWare Support Team
>
>
>
>
>This email was sent to dandrews at visi.com.
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David Andrews and white cane Harry.
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