[Dtb-talk] Fwd: Victor Reader Stream and RFB&D Books

David Andrews dandrews at visi.com
Mon Sep 17 16:19:49 CDT 2007


>This from Humanware:




>Dear Victor Reader Stream Customer:
>
>There is much discussion on email lists and 
>calls to customer service at both HumanWare and 
>RFB&D  regarding playing RFB&D books on the 
>Stream.  We appreciate the many calls urging 
>both  organizations to work together but we 
>assure you this is already taking place. This 
>email is an  update on the current status.
>
>HumanWare and RFB&D are longtime partners and 
>have worked collaboratively to ensure 
>the  deployment of appropriate playback devices 
>for RFB&D existing and potential 
>members.  Both  organizations take pride in our 
>QA/QC process to deliver stable devices to the 
>market place; the  Stream being no 
>different.  RFB&D began  field-testing the 
>Stream at the end of August and is  doing their 
>due diligence to ensure all key functionalities 
>are operational and customers  expectations are met. Â
>
>HumanWare and RFB&D will continue to follow our 
>QA/QC processes and anticipate releasing the 
>UAK  (User Authorization Key) no later than mid-October for the Stream. Â
>
>The below information is the correct response 
>regarding playback of RFB&D books on the Stream: Â
>
>Q. Can Stream play RFB&D books?
>A. Yes. However, RFB&D books are encrypted and 
>any player must have a User Authorization 
>Key  (UAK) from RFB&D to decrypt the books. 
>RFB&D has advised HumanWare that they will offer 
>a UAK for the Stream at a cost of $20.  The UAK 
>must be obtained directly  from RFB&D. RFB&D 
>plans to have the UAK available by mid October 2007.Â
>
>Q. How do I install the RFB&D UAK on my Stream?
>A. To install the UAK on your Stream, copy the 
>UAK folder that you receive from RFB&D to the 
>root  of your SD card. The UAK will consist of a 
>folder with files inside. You must copy the 
>folder  including the files to the root of your 
>SD. Stream will recognize that UAK folder, 
>prompt you for  your RFB&D PIN number, and then 
>install the UAK on your Stream. Once the UAK is 
>installed you can  remove the UAK folder file 
>from the SD card. Your Stream will then be able to play RFB&D books.
>
>Thank you,
>The HumanWare Support Team
>
>
>
>
>This email was sent to dandrews at visi.com.
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David Andrews and white cane Harry.




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