[Blindtlk] A Question RegardingPublicAccommodationRequirementsunder the ADA

[Cindy Handel]

This is exactly why I don't shop at any of the "dollar" stores.  It would be 
nice, but I usually don't have anyone to go with me, so I go where they are 
willing to help.

Cindy
----- Original Message ----- 
From: "Mike Freeman" <k7uij at panix.com>
To: "NFBnet Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Monday, December 11, 2006 8:33 PM
Subject: Re: [Blindtlk] A Question 
RegardingPublicAccommodationRequirementsunder the ADA


Sometimes I ask for assistance; sometims I take someone with me. But when I
ask for assistance, I go to a full-service store such as Safeway or
Albertson's; I do not expect a discount grocery such as Winco or Costco to
assist me.

Mike

----- Original Message ----- 
From: "Graves, Diane" <dgraves at crc.in.gov>
To: "NFBnet Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Monday, December 11, 2006 6:59 AM
Subject: Re: [Blindtlk] A Question Regarding
PublicAccommodationRequirementsunder the ADA


> Well let me ask this then.  Am I wrong to ask for this assistance?  When
> the rest of you shop independently, how do you handle this sort of
> thing?  Do you always arrange to take a sighted person with you, or how
> do you go about finding what you need?
>
> Please understand, I am not trying to be argumentative here.  I'm just
> trying to understand how I should go about handling these things?
>
>
> Diane Graves
> Civil Rights Specialist
> Indiana Civil Rights Commission
> Alternative Dispute Resolutions Unit
> 317-232-2647
>
>
>
> "Attitude is a little thing that makes a big difference."--Winston
> Churchill
>
>
>
>
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> -----Original Message-----
> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org]
> On Behalf Of Mike Freeman
> Sent: Monday, December 11, 2006 9:45 AM
> To: NFBnet Blind Talk Mailing List
> Subject: Re: [Blindtlk] A Question Regarding Public
> AccommodationRequirementsunder the ADA
>
>
> Diane:
>
> The store manager is right; stores are not required to provide shopping
> assistance.
>
> Mike
>
> ----- Original Message ----- 
> From: "Graves, Diane" <dgraves at crc.in.gov>
> To: <blindtlk at nfbnet.org>; <jmcCarthy at nfb.org>; <mmaurer at nfb.org>
> Sent: Monday, December 11, 2006 5:54 AM
> Subject: [Blindtlk] A Question Regarding Public Accommodation
> Requirementsunder the ADA
>
>
> Greetings to all,
>
> My apologies to anyone who might be getting this twice.  Wanted to get
> it out to several sources, as I am needing to get a definitive answer as
> soon as I can.
>
> Does anyone know what the ADA law states regarding "self service" stores
> providing assistance with shopping for those who may need it due to
> blindness or other disability.
>
> I was in a Dollar General a few days ago, and was told that there was no
> one available to assist me so I would have to leave and come back.  (I
> later found out that I was lied too, and that there were, in fact plenty
> of personnel on hand to assist me.)  But, as the manager pointed out to
> me, lying is not illegal.
>
> I was told by this same manager that, as the Dollar General is a "self
> Service" store, they are not required to provide me with assistance
> getting what I needed.  The manager said that they do provide this
> assistance when they can  but that they are not required under the law
> to do so.
>
> The Dollar General, of course, is by far not the only "self Service"
> store that I deal with, so I simply need to know if I am being given
> accurate information, and a store such as this one, or a drug store or
> grocery store and so on, are not required to provide assistance to
> customers who need it.
>
> This is not the first time this problem has surfaced, so I just need to
> know whose side the law is on on this one. Am I mistaken or wrong to
> expect or request this assistance?
>
> Any information I could get would be greatly appreciated.
>
> Diane Graves
> Civil Rights Specialist
> Indiana Civil Rights Commission
> Alternative Dispute Resolutions Unit
> 317-232-2647
>
>
>
> "Attitude is a little thing that makes a big difference."--Winston
> Churchill
>
>
>
>
> Confidentiality Notice: This E-mail transmission may contain
> confidential and/or legally privileged information intended only for the
> individual or entity(ies) named in the E-mail address. If you are not
> the intended recipient, be advised that any unauthorized disclosure,
> copying, distribution, or acting in reliance upon the contents of this
> E-mail is strictly prohibited. If you have received this E-mail
> transmission in error, please reply to sender to arrange for the return
> and proper delivery of the transmission. Subsequently, delete the
> message from your system immediately.
>
>
>
>
>
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>
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