[Blindtlk] A Question RegardingPublicAccommodationRequirementsunder the ADA

[Brian Miller]

Hi Mike,
I agree, accept in the case of Cost Co.  This is not a discount store like
Wal-Mart or Save-On.  Cost Co is a membership store, which charges a premium
to customers in order to be allowed to shop there.  If I am going to put out
$50 just to walk in and shop, I have no problems asking for help, and they
have never blinked at responding.  What's more, Cost Co offers a much better
work environment that most wherhouse stores -- higher wages, with good
benefits for even part-time employees -- the quality of employees there is
higher, and the work ethos better.

Just my thoughts,
Brian M
----- Original Message ----- 
From: "Mike Freeman" <k7uij at panix.com>
To: "NFBnet Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Monday, December 11, 2006 5:33 PM
Subject: Re: [Blindtlk] A Question
RegardingPublicAccommodationRequirementsunder the ADA


> Sometimes I ask for assistance; sometims I take someone with me. But when
I
> ask for assistance, I go to a full-service store such as Safeway or
> Albertson's; I do not expect a discount grocery such as Winco or Costco to
> assist me.
>
> Mike
>
> ----- Original Message ----- 
> From: "Graves, Diane" <dgraves at crc.in.gov>
> To: "NFBnet Blind Talk Mailing List" <blindtlk at nfbnet.org>
> Sent: Monday, December 11, 2006 6:59 AM
> Subject: Re: [Blindtlk] A Question Regarding
> PublicAccommodationRequirementsunder the ADA
>
>
> > Well let me ask this then.  Am I wrong to ask for this assistance?  When
> > the rest of you shop independently, how do you handle this sort of
> > thing?  Do you always arrange to take a sighted person with you, or how
> > do you go about finding what you need?
> >
> > Please understand, I am not trying to be argumentative here.  I'm just
> > trying to understand how I should go about handling these things?
> >
> >
> > Diane Graves
> > Civil Rights Specialist
> > Indiana Civil Rights Commission
> > Alternative Dispute Resolutions Unit
> > 317-232-2647
> >
> >
> >
> > "Attitude is a little thing that makes a big difference."--Winston
> > Churchill
> >
> >
> >
> >
> > Confidentiality Notice: This E-mail transmission may contain
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> >
> >
> > -----Original Message-----
> > From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org]
> > On Behalf Of Mike Freeman
> > Sent: Monday, December 11, 2006 9:45 AM
> > To: NFBnet Blind Talk Mailing List
> > Subject: Re: [Blindtlk] A Question Regarding Public
> > AccommodationRequirementsunder the ADA
> >
> >
> > Diane:
> >
> > The store manager is right; stores are not required to provide shopping
> > assistance.
> >
> > Mike
> >
> > ----- Original Message ----- 
> > From: "Graves, Diane" <dgraves at crc.in.gov>
> > To: <blindtlk at nfbnet.org>; <jmcCarthy at nfb.org>; <mmaurer at nfb.org>
> > Sent: Monday, December 11, 2006 5:54 AM
> > Subject: [Blindtlk] A Question Regarding Public Accommodation
> > Requirementsunder the ADA
> >
> >
> > Greetings to all,
> >
> > My apologies to anyone who might be getting this twice.  Wanted to get
> > it out to several sources, as I am needing to get a definitive answer as
> > soon as I can.
> >
> > Does anyone know what the ADA law states regarding "self service" stores
> > providing assistance with shopping for those who may need it due to
> > blindness or other disability.
> >
> > I was in a Dollar General a few days ago, and was told that there was no
> > one available to assist me so I would have to leave and come back.  (I
> > later found out that I was lied too, and that there were, in fact plenty
> > of personnel on hand to assist me.)  But, as the manager pointed out to
> > me, lying is not illegal.
> >
> > I was told by this same manager that, as the Dollar General is a "self
> > Service" store, they are not required to provide me with assistance
> > getting what I needed.  The manager said that they do provide this
> > assistance when they can  but that they are not required under the law
> > to do so.
> >
> > The Dollar General, of course, is by far not the only "self Service"
> > store that I deal with, so I simply need to know if I am being given
> > accurate information, and a store such as this one, or a drug store or
> > grocery store and so on, are not required to provide assistance to
> > customers who need it.
> >
> > This is not the first time this problem has surfaced, so I just need to
> > know whose side the law is on on this one. Am I mistaken or wrong to
> > expect or request this assistance?
> >
> > Any information I could get would be greatly appreciated.
> >
> > Diane Graves
> > Civil Rights Specialist
> > Indiana Civil Rights Commission
> > Alternative Dispute Resolutions Unit
> > 317-232-2647
> >
> >
> >
> > "Attitude is a little thing that makes a big difference."--Winston
> > Churchill
> >
> >
> >
> >
> > Confidentiality Notice: This E-mail transmission may contain
> > confidential and/or legally privileged information intended only for the
> > individual or entity(ies) named in the E-mail address. If you are not
> > the intended recipient, be advised that any unauthorized disclosure,
> > copying, distribution, or acting in reliance upon the contents of this
> > E-mail is strictly prohibited. If you have received this E-mail
> > transmission in error, please reply to sender to arrange for the return
> > and proper delivery of the transmission. Subsequently, delete the
> > message from your system immediately.
> >
> >
> >
> >
> >
> > ------------------------------------------------------------------------
> > --------
> >
> >
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