[Blindtlk] A Question Regarding Public AccommodationRequirementsunder the ADA

[Dexter Terry]

Hi,
The store manager does not want your business.  I find most store manager
are helpful.  But you do have a few jerk out there whom want to be unkind.
They have not been around handicap people.
For example I have found Walmart here is very helpful.  Most of your grocery
are willing to help.  But it is not require by laws to provide you service.

I found one store whom will delivery things to me out of his store directly
to my home.

So it really depend on person whom you are dealing with whether he or she
have been rise with good manner or not.

Some cases you have to spell out what you need completely in detail before
the person understand you.  I have found a few of them.

The best thing to do sfind someone whom enjoy shopping and arrange for them
to take you shoppping.  Like a good person friend.  Yes, you probably have
to pay them by hours and buy there gas but you will find it worthwhile.

Enjoy shopping.

I am man and I do enjoy shoppping which is unusual.

Plan your shop and have a list prepare so that your helper can quickly find
thing for you.

Dexter
----- Original Message ----- 
From: "Mike Freeman" <k7uij at panix.com>
To: "NFBnet Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Monday, December 11, 2006 6:45 AM
Subject: Re: [Blindtlk] A Question Regarding Public
AccommodationRequirementsunder the ADA


> Diane:
>
> The store manager is right; stores are not required to provide shopping
> assistance.
>
> Mike
>
> ----- Original Message ----- 
> From: "Graves, Diane" <dgraves at crc.in.gov>
> To: <blindtlk at nfbnet.org>; <jmcCarthy at nfb.org>; <mmaurer at nfb.org>
> Sent: Monday, December 11, 2006 5:54 AM
> Subject: [Blindtlk] A Question Regarding Public Accommodation
> Requirementsunder the ADA
>
>
> Greetings to all,
>
> My apologies to anyone who might be getting this twice.  Wanted to get
> it out to several sources, as I am needing to get a definitive answer as
> soon as I can.
>
> Does anyone know what the ADA law states regarding "self service" stores
> providing assistance with shopping for those who may need it due to
> blindness or other disability.
>
> I was in a Dollar General a few days ago, and was told that there was no
> one available to assist me so I would have to leave and come back.  (I
> later found out that I was lied too, and that there were, in fact plenty
> of personnel on hand to assist me.)  But, as the manager pointed out to
> me, lying is not illegal.
>
> I was told by this same manager that, as the Dollar General is a "self
> Service" store, they are not required to provide me with assistance
> getting what I needed.  The manager said that they do provide this
> assistance when they can  but that they are not required under the law
> to do so.
>
> The Dollar General, of course, is by far not the only "self Service"
> store that I deal with, so I simply need to know if I am being given
> accurate information, and a store such as this one, or a drug store or
> grocery store and so on, are not required to provide assistance to
> customers who need it.
>
> This is not the first time this problem has surfaced, so I just need to
> know whose side the law is on on this one. Am I mistaken or wrong to
> expect or request this assistance?
>
> Any information I could get would be greatly appreciated.
>
> Diane Graves
> Civil Rights Specialist
> Indiana Civil Rights Commission
> Alternative Dispute Resolutions Unit
> 317-232-2647
>
>
>
> "Attitude is a little thing that makes a big difference."--Winston
> Churchill
>
>
>
>
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