[blindlaw] OT JAWS Acting Funky

[Ford, Tim (DHS-OLS)]

I too have had this problem, and as noted below, often times the
quickest solution is to exit and re-start JAWS.  I have had a bit less
of this problem with JAWS 8.

>From what I have noticed, the problem seems to be related to the version
of Microsoft Office you have, which then determines what version of Word
and Outlook you have.  JAWS simply worked better with certain versions
of Office/Word/Outlook,, since I have different versions on my work and
home computers, and JAWS acts differently on the two machines.  Also, I
think there are problems when you take a Word document prepared in a
later version of Office and open it on an older/previous version of
Word.  

If the above information seems to relate to the problems you are having,
you can always uninstall the "bad" version of Office and install the
version that works more reliably.  

Another option you may try with a newer version of Word that is acting
up is to do a "save as" and picking the prior version option.  In my
Word 2003, that option is down near the bottom of the "save as" formats,
after plain text.  

Please understand that I am no computer tecky, and my observations may
be totally off base, so I will appreciate any correct information that
you more computer savvy folks may have.

Tim Ford


-----Original Message-----
From: blindlaw-bounces at nfbnet.org [mailto:blindlaw-bounces at nfbnet.org]
On Behalf Of Locke Milholland
Sent: Friday, April 13, 2007 6:14 AM
To: NFBnet Blind Law Mailing List
Subject: Re: [blindlaw] OT JAWS Acting Funky

I have the same problem, but with jaws 8.0.  Mine only occurs after the
computer has been hibernating, on standby, or asleep.  Restarting always
fixes it.
Locke


----- Original Message -----
From: "Craig Borne" <cborne at mdot.state.md.us>
To: "NFBnet Blind Law Mailing List" <blindlaw at nfbnet.org>
Sent: Friday, April 13, 2007 8:06 AM
Subject: [blindlaw] OT JAWS Acting Funky


> Hello list,
> Hopefully, someone will have a simple solution to this annoying
problem.
> More frequently than I would like, JAWS has stopped working for
certain
> features of certain programs.  For example, when in Outlook, JAWS will
> stop recognizing what is in the inbox.  The arrows still move the
cursor
> up and down the list of emails (or so my wife tells me), but it reads
> nothing.  However, JAWS is still on as evidenced by pressing ins + t
to
> read the window title.
> The only way I can get it to work is to dump JAWS (ins +f4) and then
> restart JAWS again.  After restarting JAWS, the problem might reoccur
> within seconds.
> Secondly, when I am reviewing a document in Word, the JAWS program
will
> begin to stop recognizing the text when reading line by line.
Usually,
> reading by paragraph (ctr + down arrow) will read the entire
paragraph,
> but I am unable to read by line or by word or character.  When trying
to
> read by line or word or character, the screen reader reads "blank."
> Again, dumping JAWS and restarting will sometimes fix the problem
> temporarily but not always.
> I am running JAWS 7.0 at home and JAWS 6.0 at work (the work computer
> has the issues in Word only).  The work computer has JAWS
Professional,
> and home has the standard.
> This began happening only recently and is quite frustrating when
> drafting or reviewing a timely contract.
> Any suggestions or thoughts would be greatly appreciated.
> Craig
>
>
> Craig Borne, Esq.
> Manager, ADA and Title VI Compliance
> Office of ADA, Regulations, Risk Management, and Special Projects
> (OARRS)
>
> Maryland Department of Transportation
> 7201 Corporate Center Drive
> P.O. Box 548, M.S. 330
> Hanover, MD 21076
> Phone: 410-865-1378
> Fax: 410-865-1113
> E-Mail: cborne at mdot.state.md.us
>
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